Every trip I make into a Joann Fabrics store there is never anyone on the sales floor other than a cashier with a line of people and someone at the cutting counter with an equally long line. If you are in line for either counter and a phone rings expect to wait because obviously there is nobody else in the building to take the call and help the person. I used to buy carts full of merchandise, but now I will go elsewhere where I am taken care of with a question or help finding something.
Michaels or Hobby Lobby at least they have people to help you.
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