I have just returned from Joann's and am thoroughly irritated by this store's ongoing dodgy coupon practice.
As everyone knows, you can not use coupons for non-sale items. I am aware of this so make sure I check the shelves to ensure whether products are on sale.
This morning, I decided to use a 50% coupon I had been saving to use on a rotary cutter that is marked at $49.99. There were no signs on the shelves for any of the rotary cutters. However when I got to the cash register, she said: 'oh, this is on sale' and promptly rang the sale up. Her demeanor was very unconvincing so it made me think that this is something that Joanns trains them to do. I opted not to buy the rotary cutter as I just felt that this was a sales strategy to *** people into buying anyway when the coupon is not honored.
Is this arrogance on the part of Joann's marketing team? Do they really think consumers are suckers?
Since I have heard similar complaints from others about this practice at Joanns, I am joining the other Joann's boycotters.
This reviewer shared experience about "coupon practices" and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Joann Fabric. The most disappointing about joann fabric coupon from Joann Fabric was policies , but reviewer liked store. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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