There are more complaints that there are never enough employees on the floor to help customers. Most of the employees wish they were able to do more.
The problem is some of the managers are more concerned with spending time in the office than they are helping on the floor.
I also don't understand why all of the sudden the company feels the need to waste money on commercials when they could hire more employees. It might be helpful if some of those managers would actually be willing he help the minimum wage paid employees make the customers experience better.
This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue as the author lost $15. The author is overall dissatisfied with Joann Fabric. The most disappointing about staff from Joann Fabric was poor customer service, bad manager attitude and bad service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Joann Fabric.
Check out the best and the worst companies in Craft Supplies and Tools category for more informed decision or compare Joann Fabric to other companies on our site.