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Joann Fabric - Worse cashier

11-24-2018 5:17:22pm cashier #760765 Cashier called me over, “Next!” Walked up to her and smiled at her. She glared at me wordlessly. No, “Hi” no “did you find everything you need” no “how are you” no “thank you.” Just silence and no eye contact. At the end of the transaction, she thrust a receipt at me. I just stared at her to see if she’d speak to me. Not a word, just shoved the items across the counter at me after I took the receipt. Just wow! Wow. How about a bit of training in customer service.
Company wrote 0 private or public responses to the review from 5 hours ago.
3.9
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Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
I liked
  • Advertised prices
I didn't like
  • Poor customer service
#1422828
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Joann Fabric - My experience is always worst with Joann

Whenever I bought an item and asked to apply coupons . They were rude . They were always rude and had bad behavior. Sometimes they were loud while billing .
Company wrote 0 private or public responses to the review from Sep 11.
1.1
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Advertised vs Delivered
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#1352787
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Joann Fabric - Garbage for sale

After walking by aisles of pre-made garbage for sale, I finally found the ribbon aisle, needing some for my dress. They do NOT carry anything made of soft pliable sewable fabiric. If you want fancy wrapping ribbon sure, but isn’t this a freaking fabric store??????
Company wrote 0 private or public responses to the review from Aug 28.
1.3
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
Website
#1340658
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North store, Spokane. Got number, 2 ahead of me. Counter person very fast and pleasant checking everyone has number, another person in line. Counter person called for backup 3 times in addition to answering phone, answering location of product for customers plus...
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Company wrote 0 public responses to the review from Aug 07, 2017.
#1084406
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I am from Canada but shop in the States all the time. I called Bellingham Joann's store today four times. Three times they had me on hold, transferred me and I was disconnected. Finally someone in the fabric area talked to me. I had measurements of two window seats I...
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Company wrote 0 public responses to the review from Jul 16, 2017.
Anonymous
anonymous

craft cutomers can be the worse customers EVER!!! I hae seen this numerous times standing in line. At Joanne's there is a bell at the checkout counter. You ring the bell and s...

Anonymous
anonymous

I am not sure if I understand your gripe. Ok you called Joann, and you had your "measurements" and you wanted them to tell you how much you will need of a certain fabric? Ther...

4.2
I didn't like
  • Knowledge or support from your retail staff
#1075170
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I came to buy a couple of floralpics for a flower girl, which I did. I found lying on the floor a small pic, not in a package. There was no open package anywhere else near there. The manager walked over came back with a package of I guess a hundred or more, and said...
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Company wrote 0 public responses to the review from Aug 11, 2016.
Anonymous
Anonymous

They can't sell you part of an item! What the heck did I just read??

Anonymous
Anonymous

Yeah, how dare that employee expect you to buy the entire item instead of just some of the item! I hope you enjoyed the half of a cheeseburger you got from McDonald's that day...

#899028
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We ordered ONLINE, selecting outfits for our granddaughter's doll. Every item seemed to be in stock online. Three days later we received an email stating some of the items were not available. We reordered four other outfits. Two days later we received another...
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Company wrote 0 public responses to the review from Dec 24, 2015.
2.0
I liked
  • Convienence
I didn't like
  • Bad custom service
  • Order being cancelled
#757975
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Other Product Review

JoAnn Fabric puyallup is the worst managed store in Pierce County. They have hundreds of patterns out of stock. The store is under staffed and always in a mess.
Company wrote 0 public responses to the review from Dec 21, 2015.
1.3
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Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
#756085
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Joann Fabric - Tools Review from Seattle, Washington

Ordered $80 worth of snaps and tools that I needed for a large project. A week later, I get an email saying 4 things are out of stock but the rest is shipping. Big problem....the tool that I need to attach snaps is not available. But they are shipping snaps....just can't use them. Now two weeks later and still nothing from them. Don't buy online here is you really need something. You won't know it's out of stock until a week or so later.
Company wrote 0 public responses to the review from Oct 26, 2015.
2.0
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Website
#723596
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The Hillsboro Oregon store has 30 plus people waiting to have fabric cut as they only have 2 employees cutting. Check out has 30 plus people as they only have a staffing problem. Sure glad craft warehouse is back in town. Hoping this store closes as it is not ...
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Company wrote 0 public responses to the review from Oct 17, 2015.
Anonymous
Anonymous

They rarely have more than 4 people on duty, one of the two was probably a manager. The manager can only go up to help the cashier once they have helped everyone at the cuttin...

2.0
Mill Plain, Washington
#718950
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