North store, Spokane. Got number, 2 ahead of me. Counter person very fast and pleasant checking everyone has number, another person in line. Counter person called for backup 3 times in addition to answering phone, answering location of product for customers plus...Read more
I am from Canada but shop in the States all the time. I called Bellingham Joann's store today four times. Three times they had me on hold, transferred me and I was disconnected. Finally someone in the fabric area talked to me. I had measurements of two window seats I...Read more
I came to buy a couple of floralpics for a flower girl, which I did. I found lying on the floor a small pic, not in a package. There was no open package anywhere else near there. The manager walked over came back with a package of I guess a hundred or more, and said...Read more
We ordered ONLINE, selecting outfits for our granddaughter's doll. Every item seemed to be in stock online. Three days later we received an email stating some of the items were not available. We reordered four other outfits. Two days later we received another...Read more
I didn't like
- Bad custom service
- Order being cancelled
Other Product Review
JoAnn Fabric puyallup is the worst managed store in Pierce County. They have hundreds of patterns out of stock. The store is under staffed and always in a mess.
Ordered $80 worth of snaps and tools that I needed for a large project. A week later, I get an email saying 4 things are out of stock but the rest is shipping. Big problem....the tool that I need to attach snaps is not available. But they are shipping snaps....just...Read more
The Hillsboro Oregon store has 30 plus people waiting to have fabric cut as they only have 2 employees cutting. Check out has 30 plus people as they only have a staffing problem. Sure glad craft warehouse is back in town. Hoping this store closes as it is not ...Read more
Mill Plain, Washington
There are never enough people to help customers: worst customer service every store visit. DO NOT go to store unless you have time to wait& wait& wait & waitRead more
Gift Card Review
I received a gift card purchased online. It clearly states on the gift card that is redeemable in store. Nope not the case online only. 20 dollars of my gift card has been used towards shipping charges. My first purchase took over 3 weeks to arrive. My last purchase made a week ago still has not shipped. I will not be using Joanns anymore.
Terrible employees I've been there a couple times a month never any help all older ladies who think they are entitled to boss my son around correct him or my parenting I'm fed up! It's silly I'm a very attentive parent although I allow him to be curious he can look...Read more
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