Not resolved
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

I ordered over $300 of wallpaper for a customer of mine (i own a remodeling company), and after a week of waiting for it to arrive so i could start my project, it never came. I called customer service and even tho the man was nice, he put me on hold to check on my order...came back and said that je wasnt sure why it hasnt shipped bit that he has contacted the warehouse and is putting a rush on my delivery!

Uh no...just to get an email two days later saying that the wallpaper that is still showing in-stock online is completely discontinued and not available. Wtf would they not have know that when i called? Now its been two weeks, thank god i have a much better company to go thru for wallpaper, etc.

That i will stick to, because this company is full of *** P.s. if anyone wants to know where to go its called advise anyone who reads this to stay away from joann fabric

Product or Service Mentioned: Joann Fabric Shipping Service.

Reason of review: Order processing issue.

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