hello,I would like to form a complaint on your coupon bait and switch scam you constantly have running. Each week I receive a 50% off coupon from you when I purchase something.
I am a teacher so I end up buying a lot of supplies. This is just one example, yesterday I went in to buy a "paint me pumpkin" for $10. I planned on coming in every day, on my way home this week and using the 50% off coupon to buy 10 pumpkins for a project in the fall. I get the pumpkin, no where is it marked that it is on sale.
I go to the register with my coupon and I am told "this pumpkin is now 20% off it is now $7". What! So the coupon is worthless and I am going to end up paying $2 more than intended, and $10 more towards this project. Based on your coupon and the price in the store I already set a budget.
I only get so much a year towards my projects so it is important that I know where the money is going. I can't have these surprises it throws me off for the rest of my budget. This happens regularly I get to the register and NOPE this product is really 20% off now your coupon is no goo. Are your employers trained to do this?
It is a scam! I walked around the store for another 20 minutes trying to find something I could use the coupon on. Finally I did find a set of sharpies for $27.00 that were not marked down. I wanted to use the coupon and pay half.
But once I got to check out they were really 20% and were $20. Why wasn't it market? I bet if I didn't have that coupon your employee would really just ring it up as $27.00, but they conveniently discovered that it was discounted and I couldn't use my coupon at check out! Huh!
It feels like I am being scammed. It feels very dishonest. Your coupons are bait. I will continue to expose this on social media and talk to the better business bureau if I keep having this problem.
It would be so much more honest of you to only offer discounts on your total purchase or something. I am a teacher and I rely on your discounts and coupons. I hope this improves. I hate wasting my time and being tricked at the last minute when I am at the register.
I didn't end up buying the Sharpies they ended up being $7 more than I was planning.
I didn't buy the pumpkin either. I had to change my project based on your shady pricing structure.
Product or Service Mentioned: Joann Fabric Coupon.
Reason of review: Pricing issue.
Preferred solution: Let the company propose a solution.