Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Value for money

Every since the manager at the JoAnns store in Lawton Ok retired and you brought in this Male manager the store looks really looks bad. I go in the store several times a week.

About once a month the store looks great and then it goes back to looking bad.

My quests is the manager knows when your coming to inspect the store and had it ready for you. Do like undercover boss and go in UNanounced and see how things really are.

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