JOANN Fabric - Silly coupon games
New Reviewer
6 comments
I shopped for over 1 1/2 hr.got over $100.00 worth of material waited behind 15 people checking out with only two cashiers.I finally get to the register and was told I could not use my coupon for 20% off because I cut the wrong one that said for students.I said can you please still give me the discount and the cashier said NO! Everyone around me had a 20% off order coupon and she had one in her hand and still said NO! I left all the items on the counter and went to Wal-Mart where they don't play games with coupons and are cheaper anyway.Terrible customer service.K.Young
Location: Newark, Delaware
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READ. THE. COUPON.
No try learning how to read the coupon said STUDENT.
Yes, you are correct I should have read the coupon better.But I have a business and would not do that to someone who made and honest mistake.As a matter of fact I called the store today and spoke to the manager and she was upset that I didn't get the discount, was very nice and told me to come back tomorrow and she will give me the discount.She felt the cashier should of called her to the register to handle it.And I don't get what you are saying.What does no try learning mean?KY
It means, "No, try learning". Just because that person can't use proper grammar doesn't mean you're right.
By the way, it's "should've", as in contraction of "should" and "have". You have no right to try and attack the person who responded to your post when you aren't even examining your own posts.
I don't know about that store, but at mine, we can't take a discount off if they don't have the coupon. The cashier was probably just trying to follow policies and not start the "you did it for her, why can't you do it for me?" stuff.
The one in her hand might have already been used and you can't use the same coupon more than once.
This is not the fault of the store that you brought the wrong coupon. You made a mistake and the cashier was just doing what she was probably told to do.
Good for you.