Not resolved

I tried to use my discount card today at the store. The woman said they do not take them any more and I would have to download the app.

to get coupons. I am disappointed because I shop at JoAnn's regularly. I don't know how to download the app and don't think I have the correct phone for it. So due to this I may not shop there.

Not everyone has a phone or I pad to do this. I was not happy leaving the store today. I would like to continue my shopping there but now it seems like it is too frustrating and confusing.

I hope you will remedy this so all shoppers will be able to use coupons. Thanks.

Product or Service Mentioned: Joann Fabric Rebate Card.

Reason of review: can't use discount card have to use app.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Jun 16.
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They still mail out coupons via US mail. Sign up for the flyers at the register and you will get your coupons that way.


Have one of your kids or grandkids help you. If you’re not up to date with the rest of society that’s ok.

But dont blame the store because you’re not tech savy.

You can figure out how to find PC yet can’t figure out how to download coupons from their website. Sounds like your sniffing around for something free.

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