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I tried to use my discount card today at the store. The woman said they do not take them any more and I would have to download the app. to get coupons. I am disappointed because I shop at JoAnn's regularly. I don't know how to download the app and don't think I have...
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Anonymous
dill

They still mail out coupons via US mail. Sign up for the flyers at the register and you will get your coupons that way.

Anonymous
Durpa

Have one of your kids or grandkids help you. If you’re not up to date with the rest of society that’s ok. But dont blame the store because you’re not tech savy. You can figure...

#1281772
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I am not a Joanne shopper But I received a text probably from a one time Xmas shop. today I googled to look for something and by the way the ad was so inviting WOW:) Crazy with such an AD 3 stores are not aware of it... so sad... now I was on my iPhone .. so I take...
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#1280800
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I went in to purchase fabric . When I went over to the fabric counter, I asked the lady could I get fabric cut? She scrunched her nose up at me like she had just smelled something bad, and then she said WHAT? I told her what I needed, she then said rudely, take a...
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4.2
#1275979
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I have an $150 order of fabric that has been in process since 5.28.18.....Today is 6.6.18, what is the freaking hold up on shipping my order. This is utterly ridiculous and a disrespect to me and all customer. I've called and called complain and explained to customer...
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Anonymous
Sarge

You must be joking, sarcastic, or very spoiled. That is not an inordinate amount of lead time for any item from anywhere unless other claims are made. I worked as a materials ...

I didn't like
  • Poor delivery service
#1273238
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I shop here every week and generally have a great experience. Today I went for tulle to put over my tomato plants. The woman at the cutting table, Nancy, had no customers so I walked right up and said I wanted 2 five yard pieces. She said, with an annoyed tone in her...
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Anonymous
Barbara

I have had them stand and rip fabric into a piece instead of getting the requested length. Again, their policy. I told her I didn't care for their policy and to please pick up...

Anonymous
Anonymous

I'd like 400 1 inch piece please.

4.4
#1270228
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May 31st received an email saying my order was shipped. The next day received an email saying the same order was cancelled because they didn't have the item anymore. I contacted them via their form just a few minutes ago. If the item was on their website then they had...
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2.9
I liked
  • Has a lot of items to choose from
I didn't like
  • In store employees not knowledgeable and rude
#1270017
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Joann Fabric - Nasty store

Joanns in Cary, NC 5-30-2018 Dirty and Nasty store. 1. Wheels on all carts clogged with fibets from fabrics. Can hardly roll. I mentiomed it to employee and she had to audacity to say she cleaned them every week. Then she smart mouthed me and asked if i wanted a job to clean them. 2. Bathroom is always nasty and stinking......always....
4.5
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
Website
#1267930
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Horrible Customer service unprofessional workers that are not willing to help you. I went to the store on La Cienega and Pico big store with no one to help. I asked a simple question about a length of a special cord that I need for a Special project I needed 100...
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3.0
#1267729
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was shopping for steeler fabric on line. Found the cotton I wanted at the price I wanted but when I added to cart whole different price came up. Customer service was closed that day so emailed customer service and asked for the price I wanted. They responded quickly...
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4.9
I liked
  • Help in ordering
I didn't like
  • Nothing very happy
#1265904
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I was in round lake in Illinois store!!! There is an old lady works there tall short hair wearing glasses not sure what her name !she is resist big time or sick look what she did!! Was in the register finishing up she handle me the recipe without saying any words and...
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Round Lake Beach, Illinois
#1263436
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