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I went to JoAnn's yesterday to get a curved needle. It took me a minute to find it but it did. It's the beginning the holiday season and my daughter wanted to get some empty Christmas ornaments to decorate. I had a simple question and saw a group of girls standing less...
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Anonymous
Anon

Employees on break are legally not allowed to work.

1.0
I liked
  • Choices
I didn't like
  • Customer service
  • Bad customer service
#1402980
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I placed an online order to be picked up the same day. Two days later they still do not have it ready because it is still in the back in freight and not unpacked. They doubt they will have unpacked in a week! Why do they call it online ordering with same day pickup,...
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Anonymous
Anonymous

I used to work at Joann’s. Unfortunately there are not enough employees to do the work necessary. Nobody want s to work there. Most people quit within a few weeks of being hir...

1.0
I didn't like
  • Online ordering in store pick up
  • Online order pick up same day
#1399405
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I’m shopping Joann years I’m spending at Joann every week over $300 when I went today west Babylon get some meterial I asked to cut section for price she was on the phone yelling at other custemer I thing she has a angry problem she was turn my face start yelling at me...
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Anonymous
Anonymous

What? Learn English if you want to properly complain!

#1398768
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My husband purchased a Cricut for me for me birthday September 25th, 2018 they took the money out of his account was shipped September 27, 2018 delivered October 1, 2018 then again he received another withdraw on his account from Joann's for the same account $302 and...
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Anonymous
Connie

I have never been so disgusted with a store. Sadly, the staff seems miserable, is very rude when asked a question or checking out, the regular prices of things are ridiculousl...

1.0
Hadley, Massachusetts
#1396438
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Joann Fabric - Harassed

Please call me for more details 3104831456
#1395112
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Ordered 32 yards of fabric, I soon realized I had wrong address on shipping. I looked for phone number and couldn't find one so I sent an email. Meanwhile, they sent an email saying they cancelled 20 of my yards!! Are you serious?! They never responded to email so I...
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Anonymous
Cherie

I have had the same issue with them over and over again. Trying to find out how to contact corporate headquarters.

1.0
#1387441
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I've ordered from this company three times and had a bad experience each time. Every time I try to pay it rejects my card and I end up calling cs to force it through. Each failed attempt at paying creates a pending charge in my bank account. CS calls them "placeholder...
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2.4
I liked
  • Prices
I didn't like
  • Poor delivery service
  • Duplicate charges
  • Shipping partial order
#1386000
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I went to Joann's near Willowbrook Mall to buy a couple of things. I found some cotton fabric with sugar skulls on it and when the attendant took it to cut she basically said she did not know what the draw to it was.I told her I appreciated the Sugar Skulls and Day of...
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Anonymous
JC

...What do you want them to do? You didn't lose any money or anything. The employee made a comment. Get over it.

4.9
#1381718
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I sew clothes for myself and friends. A few weeks ago i bought some fabric to make two dresses. I tried to find zippers called for only to find the zipper section severely eviscerated. The zipper section was a fraction of its former size. The types, lengths and colors...
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#1381412
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I've become more annoyed with JOANN because no matter what location I go to, every time I go to check out the cashier asks me if I want to buy scissors that are on sale or candles on clearance or even remnants. If I want scissors, I'll buy scissors. If I want a candle,...
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#1378626
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