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I need help. | Joann Fabric review

i'm trying to find a phone number for the corporate office of joann in ohio. please call me at 206-784-6627. i'm trying to find your buyer who can assist me in getting 15 yards or more of nu foam densified polyester in the 27"x4" thick product. Thank you. Margo Henson
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Review
#1700430 Review #1700430 is a subjective opinion of poster.
Pros
  • Friendly staff
Cons
  • Customer service during lunch hours
Reason of review
need help getting a product
Preferred solution
need help getting a product

I need to get back on the mailing list | Joann Fabric review

I moved and haven't gotten any mail outs, My new address is LORAINE CUNDIFF 2027 LEXINGTON DR. OWENSBORO,KY 42301
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Review
#1701103 Review #1701103 is a subjective opinion of poster.

Joann store Lacey, Washington | Joann Fabric review

1.8
Details
Was recently at this store 3 days ago. Found the store to look like a garbage dump. Floors dirty looks like it hadn't been cleaned in very time, these tall massive racks which handicap people like me can't navigate. Very unorganized. Staff uneducated, very poor customer service at cutting table when its not busy. Some staff not properly dressed for work.
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1 comment
Anonymous
#1804099

This store pays minimum wage. If every employee was an expert in every item, we wouldn't be working there. Geez.

Review
#1698194 Review #1698194 is a subjective opinion of poster.
Service
Joann Fabric Customer Care
Pros
  • Variety of products
Cons
  • Lack of customer service
Reason of review
Poor customer service
Tags
  • Snooty

Bad service | Joann Fabric review

2.5
Details
Ordered fabric online which was in stock. Get an e-mail saying part of the order was canceled. But waited to the shipping date because they hadn't refunded the money. After I e-mailed them they sent back a new stock number and said it would be sent for the same price. So I call the phone number I got and guess what they won't refund the money or send the new stock number. They want me to call the bank and tell them Joann doesn't get all the money.
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1 comment
Anonymous
#1772840

Never do anything online with this company.

Review
#1697311 Review #1697311 is a subjective opinion of poster.
Pros
  • Good store
Cons
  • Bad shipping and customer service not helping
Reason of review
Poor customer service
Loss
$20
Preferred solution
Partial refund or new stock number
Tags
  • Items Not In Stock

STORE IS A PIG STY | Joann Fabric review

1.0
Details

Update by user Nov 02, 2019

Maybe some mgmt that cares not only for the merchandise but the employees as well. The attitude of some employees has been decreasing for months and it shows.

A few more months of this and the location on Indian School Rd will be just like the Desert Ridge Mall location.

A hugh pig sty, employees that dont care anymore and *** management. I give them 6 more months to become a dive.

Original review posted by user Nov 02, 2019

this is store is now a pig site I have been coming here for a little over almost a year now cuz they were brand new last year about this time 2018 now there's fabric draped on the floor it's just it's not need anymore there's no color people just don't seem to care to properly put things back and the people that work there they just don't care anymore and you can tell.
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Review
#1697195 Review #1697195 is a subjective opinion of poster.
Pros
  • I have been going to this store only for years
  • Customer service
Cons
  • Bad manager attitude
  • House keeping skills
Reason of review
Poor customer service
Preferred solution
Get employees that give a damn

Tax exempt | Joann Fabric review from Roselle, Illinois

they have emailed a few times but quit after the last
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Review
#1697190 Review #1697190 is a subjective opinion of poster.

Customers who are inconsiderate towards other customers | Joann Fabric review from Lockhart, Texas

A waste of time, and very annoying to stand in line behind other customers who do not know how to use their coupons. First of all, get your coupons out ahead of time, download them before hand or get your links all ready to be scanned. Do not wait until you are ready to pay, to decide you need to use your coupons. Have some consideration that there are others waiting behind you that do not want to waste their time on your inconsideration's! Do not expect the clerk to take your cell phones to browse fro your coupons, or download them because if your phone gets dropped or broken I am sure you will all complain about that as well!. So customers, get your coupons out and be ready in line!!
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3 comments
Anonymous
#1804119

If people had their coupons ready and didn't question EVERY PRICE, there would not be lines.

Anonymous
#1778205

Your stupid

Anonymous
#1772382

I understand your dissatisfaction but this is not something that Joann's can help.

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Review
#1695937 Review #1695937 is a subjective opinion of poster.

Customer service | Joann Fabric review

1.0
Details
Why don’t you have a customer service phone number that works?
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1 comment
Anonymous
#1772343

Repeatedly tried number after number and none of them worked. The last number listed as a customer service number sent me to India to the credit card and gift card center. They could not help me nor transfer me to someone who could.

Review
#1694608 Review #1694608 is a subjective opinion of poster.
Service
Joann Fabric Customer Care
Reason of review
Pricing issue
Preferred solution
Call me
Tags
  • Coupon Policy

Jclass teacher needing info | Joann Fabric review from Mesa, Arizona

I tried calling call would not go through to that number. I am a Jclass teacher in need of information from corporate
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Review
#1694582 Review #1694582 is a subjective opinion of poster.
Reason of review
Need infirmation about a class
Loss
$23
Preferred solution
Let the company propose a solution

Double charged on my debit card | Joann Fabric review

Double charged on my debit card
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Review
#1692518 Review #1692518 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$23
Preferred solution
Full refund