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I was at Cranberry Mall, Cranberry Twp., Pa. today. While I was checking out the Employee was very rude, unprofessional, like I was bothering her. I have spent a lot of money in this store. She needs to be fired!! Other customers were complaining about her as well. I...
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Anonymous
Retail

Everyone says they spend a lot at the stores. You do not. Unless you're dropping 500 a week, you are a customer. Like the other 800 a day before you. You also swamp the c...

Anonymous
Anonymous

First of all, no matter how much you spend makes no difference to the cashier. It's not an easy job dealing with entitled customers all day! Show some empathy. Geez!

#1061246
Reply to reviews
I have been able of purchase blocks 1 & 2 of the most current "Ocean Breeze" block of the month, however, I have not been able to find blocks 3 thru 12. I have gone to a number of JoAnn stores and the displays are empty. I contacted Customer Service and they gave me a...
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Anonymous
Alice Leaman

I have ran into the very same problem I did get the setting package but am very upset not to get the other blocks.

Anonymous
Anonymous

We jusy received them all back in so go to your store as soon as u can.

#1061221
Reply to reviews
I was in Joann on June 6th to purchase some belt materials to use for a pocket book. I told the material clerk how much I need.When I seen that what she cut was not enought. I apologize and told her that I needed a long piece. She got a mad look on her face ..like she...
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#1057920
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Joann Fabric - Sew and go Montrose oh

Joann Fabric
#1060280
A bunch of BS if you ask me. Very rude! They refused to do my project, simple sewing a binding on a blanket that was ready to go. Told me i had to wait 3wks. They could have had it done as long at they took to look into it, it was that simple. Especially when they said over the phone they could. Never will use them/Try again.
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Joann Fabric - Coupons are lies

Joann Fabric
#1059556
I am so tired of going to Joannes and thinking I can use a coupon and they will make every excuse under the sun not to use the coupon it's a big gimmick they try to get you in there I'm done buying from them. Taking my business elsewhere
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Joann Fabric - Don't ever fall and hurt yourself and go to the emergency at the hospital they will not pay your bill..chipped tailbone cracked ribs bruised back and blood all over from cutting my hand when i fell

Joann Fabric
#1055516
1.0
Details
No camera caught me falling 4 customers saw me fall and gave me there names and contact info..they told me 6 wks later after being abusive on the phone that i should be more cautious of my surroundings and there client joanne fabrics refuses to pay my hospital bills..1 clerk at the register and 1 out for break when it happened
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Layout of Store
Location

Joann Fabric - Fell in store because of there negligence

Joann Fabric
#1055489
1.0
Details
Center isle rolling rack did not have brakes on and i fell into it and when it moved i fell back and fractured my tailbone cracked ribs and my hand was bleeding from the hanging hooks
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Price Affordability
I bought a sewing machine in a JoAnn Fabrics store. The first time I used it was 3 months after purchasing it and found that the bobbin wouldn't fill. I called the Singer Service Center after the 3 month warranty had expired and they extended my warranty for another 30...
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4.7
#1054607
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I will start by saying that my daughter and I are frequent shoppers at Joann's, that is until may last visit today. I had purchased several skeins of yarn in November 2016 for several projects I was making for Christmas and birthday gifts. I purchased extra to make...
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Anonymous
Anonymous

I am really sad to hear that because I am a manager at one of the Jo-Ann's and yes it does not say that on the receipt and you can return anything it doesn't matter how long i...

Anonymous
Anonymous

I work at a different Joann store and we return stuff with no real defined time limit. After 90 days the register gives a pop-up warning that it's been that long since the pur...

1.0
I didn't like
  • Return policy
#1054531
Reply to reviews
I worked there and basically no training. Left a register to check out customers, but i could not understand how to work the register. Left alone, when i called for help i was told "that's the way you learn". No its not! It made it impossible to check out customers...
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2.5
I liked
  • Choices
  • Choices of fabric
#1053795
Reply to reviews
After having recently learned of some bad things which JoAnns clearly supports, I will now be taking every single bit of my business to Hobby Lobby. I was a big JoAnns fan, but no longer. Thank you, Hobby Lobby, for coming to my town. As for JoAnns, I hope you close....
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Anonymous
Anonymous

WHat do they support? I work there and have never heard of them having an opinion on any subject. Hobby Lobby on the other hand does.

Anonymous
ANON

And...what is it they support you don't like? Grow up and deal with it. JoAnn isn't going to change their views because you don't like them. They also don't care if you don't ...

#1046332
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I was at the Joann store, Southtown Plaza, Rochester, NY. I went to the cash register and the clerk said: "I'm with someone right now, I'll take care of you in a few minutes". There was absolutely NO ONE at the registers. I waited and ten minutes later a woman came up...
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1.9
I didn't like
  • Service
  • Bad manager attitude
#1046263
Reply to reviews
I went shopping at the green belt location and the tulle had a 30% off sign the spool was 1.49 per yard.... So I brought all the shades of purple I needed for my event deco. When the nice lady at the cutting table prints out the ticket the prices are wrong. I then...
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1.0
#1045786
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Yesterday, I was purchasing a few items with a Visa gift card when I noticed they weren't running up at the price I thought they were. I asked to have them taken off when the clerk told me that he would issue a refund, but had to complete the sale. Then he tells me...
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Anonymous
Retail

They can't. You're an ***. Visa gift cards work only one way. You can't put it back in there like a debit card. The registers in any store freeze and mark the employee fo...

Ludlow, Massachusetts
I didn't like
  • Poor customer service
#1044464
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