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I will start by saying that my daughter and I are frequent shoppers at Joann's, that is until may last visit today. I had purchased several skeins of yarn in November 2016 for several projects I was making for Christmas and birthday gifts. I purchased extra to make...
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Anonymous
Anon

Most places have a 30/60/90 day return policy. This lady needs to chill.

Anonymous
ticked customer

I had the same experience yesterday. I had 13 skeins of yarn that they STILL SELL for $5.69 a skein. I didn't have my receipt but wanted store credit so I was okay with that. ...

1.0
I didn't like
  • Return policy
#1054531
Reply to reviews
Joann Fabric - The most dirty bath rooms I ever seen out side of bad truck
Joann Fabric - The most dirty bath rooms I ever seen out side of bad truck
Joann Fabric - The most dirty bath rooms I ever seen out side of bad truck
Joann Fabric - The most dirty bath rooms I ever seen out side of bad truck
This was the Joann’s on Bond Rd Elk Grove Ca . When I spoke with the Assistant Manerger he was rude and offered no assistance he stated we have house keeping at night .
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Anonymous
Anonymous

Both of you, well said!!! The bathrooms are not left that way from the employees, because they know they are the ones who have to use them. Dont blame the stores who bathrooms...

Anonymous
Anonymous

You would not believe what people have done in the bathroom at the Joann’s where I work. Disgusting is putting mildly! Customers who have huge poo explosions don’t clean up af...

2.8
#1295966
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Joann Fabric - Flameles real wax LED votives with realistic black flame were lit with match
Joann Fabric - Flameles real wax LED votives with realistic black flame were lit with match
Joann Fabric - Flameles real wax LED votives with realistic black flame were lit with match
At my daughter's wedding I had placed these flameless votives in 5 fairy lamps. I forgot to turn them on. A couple of guests lit the black wick with a match. The votives burned and melted the wax right down to the battery. The glass lamps broke and were all sooty. of...
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Anonymous
Anonymous

You and your guests are really stupid!

Anonymous
Wee

Wow sounds like you’re guests fault, not Joann’s...

#1372447
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hello,I would like to form a complaint on your coupon bait and switch scam you constantly have running. Each week I receive a 50% off coupon from you when I purchase something. I am a teacher so I end up buying a lot of supplies. This is just one example, yesterday I...
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Anonymous
Former Joann Cashier

Cashiers don't have control over sales. Corporate sets that. And despite what it may seem, they are not personally out to get you. They don't have crystal balls that they hove...

Anonymous
Maxine Kershaw

I'm going to write my own horror events about various stores and the company in general. But I agree with this dissatisfied customer

#1340753
Reply to reviews
I’m shopping Joann years I’m spending at Joann every week over $300 when I went today west Babylon get some meterial I asked to cut section for price she was on the phone yelling at other custemer I thing she has a angry problem she was turn my face start yelling at me...
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Anonymous
Anonymous

What? Learn English if you want to properly complain!

#1398768
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Placed an online order this morning where the fabric was 50% off online. Never received confirmation email or ready for pick up. Got to the store and was told 3 yards of fabric had been cancelled because they didn’t have it in stock. The clerk that gave me my order...
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Anonymous
Anonymous

THANK YOU!

1.0
#1219812
Reply to reviews
I went to Joann's near Willowbrook Mall to buy a couple of things. I found some cotton fabric with sugar skulls on it and when the attendant took it to cut she basically said she did not know what the draw to it was.I told her I appreciated the Sugar Skulls and Day of...
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Anonymous
JC

...What do you want them to do? You didn't lose any money or anything. The employee made a comment. Get over it.

4.9
#1381718
Reply to reviews
I don't appreciate that you used my email to push your political agenda regarding tariffs. I am a customer. When I gave my email address, it was for business not politics. You aren't concerned one bit about your customers. You are only interested in filling your...
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Anonymous
Brenda

Yeah... I work for the DC in Hudson and they also sent us an email... funny thing is that the CEO went to Washington to support the president.... now doesn't want to pay the t...

Anonymous
PMcIntosh

I got one of those emails today. I responded with this: Seriously? Stop selling made in China products. I would rather pay more for a quality product made in the USA from item...

#1335859
Reply to reviews
I am a Joann employee. I have been working here just short of 4 months, and so far I have liked it for the most part. When I first got here I felt prompted to run for the hills because of the poor shape of the store and how unprofessional some of the other employees...
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Anonymous
Anonymous

So true, on my first day I was going to quit, not because of the work load. It was the way I was treated by co workers! I had retired from a company after 45 years and was sho...

Anonymous
Sandra

well said! But many customers dont know that and blame the workers for everything even for their own entitlement in what they want is, everything their own way!! Customers nee...

4.7
I liked
  • Choices of fabric
  • Employee behavior
  • Has a lot of items to choose from
I didn't like
  • Corporate mistreatment
  • Filthy store
  • Underpaying employees
#1324811
Reply to reviews
I went to the store for some fabric to make curtians for my classroom. When I went to check out, I handed over my teacher ID card. The women at the register rudely ignored me. She pretended to not see my teacher ID. I said here is my teacher ID. She continued to rudely...
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Anonymous
Anonymous

They still have those rewards but it's online now, you can get it with the app or on the website. Your cashier was wrong that they totally don't ACCEPT them any more.

Anonymous
ANON

Oh please, teachers don't do **** for children. You're not some superhero, you're a glorified babysitter who only teaches what your state tells you to, while crushing creativi...

#1331576
Reply to reviews