filters
state:
Show
city:
Show
product:
Show
Show

Joann Fabric - Horrible

So sick of their coupon game. Coupon extravaganza, or so they say. Coupons only apply to things not on sale. Interesting that everything is a bit on sale. Also need to be schooled in the reality that a zipper is a notion. And not have an inexperienced 16 year old try to school a 40 year seamstress on sewing terms
1.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
Website
#1332316
Reply to reviews
Show

Joann Fabric - Snail shipping

I swear I could receive items from China faster than Joanne’s.com
#1332005
Reply to reviews
I went to the store for some fabric to make curtians for my classroom. When I went to check out, I handed over my teacher ID card. The women at the register rudely ignored me. She pretended to not see my teacher ID. I said here is my teacher ID. She continued to rudely...
Read more
Anonymous
ANON

Oh please, teachers don't do **** for children. You're not some superhero, you're a glorified babysitter who only teaches what your state tells you to, while crushing creativi...

Anonymous
Anonymous

OK - let me get this right - you are a teacher and you cannot spell curtains? What are CURTIANS? We have far more problems than those you have encountered at JoAnn Fabrics.

#1331576
Reply to reviews
Show

Joann Fabric - False and deceptive advertising & bad web design

Web banner said reduced shipping. When placing the order the form had full shipping and incorrect sales tax. Trying to verify the amounts was useless but it did activate the purchase. Joann's refused to correct the problem for several days so the order was processed. Leaving it up to the customer to return the order or pay another shipping charge.
1.0
Details
Exchange, Refund and Cancellation Policy
Website
#1330538
Reply to reviews
I notice one of employees asked the lady standing not too far from me if she was finding what she needed.. they talked breifly and stood there a min and the employee went along with her business.. which I did need help.. so I said.. can I get your opinion about...
Read more
Anonymous
Anon

And God grants another miracle. They'll be happy to see you go somewhere else. Its not their responsibility to make you aware of coupons you can look up on your phone or get i...

Anonymous
Anonymous

You are highly sensitive and whiny. The Earth isn't flat, Hillary did not win the election, and sometimes people need a second to comprehend when cold-addressed by someone wit...

#1330509
Reply to reviews
Show

Joann Fabric - Unfriendly clerk

I had 4 cuts of fabric done today & asked the clerk if she could cut another one from a 8 yd piece of fabric I purchased at the store a couple days prior. She said no & was not pleasant. The clerks name was Eleanor at the Petoskey Michigan store. Why hire someone that is customer unfriendly? I’m not sure I will ever shop here again from her attitude!
3.3
Details
Advertised vs Delivered
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Website
#1326809
Reply to reviews
I am a Joann employee. I have been working here just short of 4 months, and so far I have liked it for the most part. When I first got here I felt prompted to run for the hills because of the poor shape of the store and how unprofessional some of the other employees...
Read more
Anonymous
Sandra

well said! But many customers dont know that and blame the workers for everything even for their own entitlement in what they want is, everything their own way!! Customers nee...

4.7
#1324811
Reply to reviews
Wheaton Maryland Store I was trying to reach the the lady who scheduled one-on-one sessions for at least two months. However, to no avail. I was told that she was returning my calls. I never received any calls from her. I spoke to two managers and they both indicated...
Read more
5.0
Wheaton, Maryland
I didn't like
  • Managers - customer service
#1324598
Reply to reviews
I went to the Joann store in Cockeysville, MD last night. I had to look for someone to help me. I saw a woman moving bolts of fabric around and asked if she worked there as she was wearing cropped jeans and a blouse hanging out and didn't look like she would work...
Read more
#1324320
Reply to reviews
Show

Joann Fabric - Accidental fall

There were bolts of fabrics fallen to the floor. I did not see them an tripped and fell on my knees cutting my knees the worker was very attentive but the store refused to pay my medical bills. The person was veryrude and would not even counsel with me. All I wanted was for them to pay my medical bill. I will never shop there again
1.0
Details
Turnaround Time
#1322480
Reply to reviews