Joann Fabric - Horrible
So sick of their coupon game. Coupon extravaganza, or so they say. Coupons only apply to things not on sale. Interesting that everything is a bit on sale. Also need to be schooled in the reality that a zipper is a notion. And not have an inexperienced 16 year old try to school a 40 year seamstress on sewing terms
Joann Fabric - Snail shipping
I swear I could receive items from China faster than Joanne’s.com
I went to the store for some fabric to make curtians for my classroom. When I went to check out, I handed over my teacher ID card. The women at the register rudely ignored me. She pretended to not see my teacher ID. I said here is my teacher ID. She continued to rudely...Read more
Joann Fabric - False and deceptive advertising & bad web design
Web banner said reduced shipping. When placing the order the form had full shipping and incorrect sales tax. Trying to verify the amounts was useless but it did activate the purchase. Joann's refused to correct the problem for several days so the order was processed. Leaving it up to the customer to return the order or pay another shipping charge.
I notice one of employees asked the lady standing not too far from me if she was finding what she needed.. they talked breifly and stood there a min and the employee went along with her business.. which I did need help.. so I said.. can I get your opinion about...Read more
Joann Fabric - Unfriendly clerk
I had 4 cuts of fabric done today & asked the clerk if she could cut another one from a 8 yd piece of fabric I purchased at the store a couple days prior. She said no & was not pleasant. The clerks name was Eleanor at the Petoskey Michigan store. Why hire someone that is customer unfriendly? I’m not sure I will ever shop here again from her attitude!
I am a Joann employee. I have been working here just short of 4 months, and so far I have liked it for the most part. When I first got here I felt prompted to run for the hills because of the poor shape of the store and how unprofessional some of the other employees...Read more
Wheaton Maryland Store I was trying to reach the the lady who scheduled one-on-one sessions for at least two months. However, to no avail. I was told that she was returning my calls. I never received any calls from her. I spoke to two managers and they both indicated...Read more
I didn't like
- Managers - customer service
I went to the Joann store in Cockeysville, MD last night. I had to look for someone to help me. I saw a woman moving bolts of fabric around and asked if she worked there as she was wearing cropped jeans and a blouse hanging out and didn't look like she would work...Read more
Joann Fabric - Accidental fall
There were bolts of fabrics fallen to the floor. I did not see them an tripped and fell on my knees cutting my knees the worker was very attentive but the store refused to pay my medical bills. The person was veryrude and would not even counsel with me. All I wanted was for them to pay my medical bill. I will never shop there again
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