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I've ordered from this company three times and had a bad experience each time. Every time I try to pay it rejects my card and I end up calling cs to force it through. Each failed attempt at paying creates a pending charge in my bank account. CS calls them "placeholder...
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2.4
I liked
  • Prices
I didn't like
  • Poor delivery service
  • Overcharge
  • Shipping partial order
#1386000
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I went to Joann's near Willowbrook Mall to buy a couple of things. I found some cotton fabric with sugar skulls on it and when the attendant took it to cut she basically said she did not know what the draw to it was.I told her I appreciated the Sugar Skulls and Day of...
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4.9
#1381718
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I sew clothes for myself and friends. A few weeks ago i bought some fabric to make two dresses. I tried to find zippers called for only to find the zipper section severely eviscerated. The zipper section was a fraction of its former size. The types, lengths and colors...
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#1381412
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I've become more annoyed with JOANN because no matter what location I go to, every time I go to check out the cashier asks me if I want to buy scissors that are on sale or candles on clearance or even remnants. If I want scissors, I'll buy scissors. If I want a candle,...
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#1378626
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KIM IS THE LADY I FORGOT TO MENTION . SHE IS VERY SWEET AND GOES ABOVE AND BEYOND THE CALL OF DUTY . THANK YOU , KIM FOR MAKING OUR SHOPPING SPREE A VERY PLEASANT EXPERIENCE . I'M SORRY I FORGOT YOUR NAME BUT I HAVE HAD A STROKE AND IT HAS SEVERELY DAMAGED MY MEMORY...
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#1378360
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My experience at the sanford joanns is very disturbing at times. For the most part most employees are great and appear to like ehat there doing. but whenever the manager Kelly is there my experiences are pretty close to horrible. Not sure if she doesn't like her job or...
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5.0
#1376247
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Usually OK in this particular Joannes. However this trip was fraught with unsatisfactory outcomes. 1. Although there were very few customers in the store, when I asked a clerk who was nearby where I could find a how to book on crocheting she pointed me in the general...
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4.2
#1374572
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MY SISTER AND I FREQUENTLY GO TO THE LANCASTER, OHIO FABRIC STORE AND I WANT TO LEAVE MY OPINION ABOUT THE SERVICE . KATHY , BONNIE , ROXANNE , AND DEIRDRA ARE THE LADIES ( EMPLOYEES ) WHO HELP US . THESE GIRLS , ESPECIALLY KATHY , ARE THE NICEST AND MOST ACCOMMODATING...
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5.0
I liked
  • Advertised prices
  • Mostly helpful and courteous staff
  • Has a lot of items to choose from
#1373845
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I order something online Sept 29th 2018 it said 6-10 business days. It won’t get to my place till the 13th of October that is more than 10 days. First it is false advertisement and second when I called customer service (1-8887394120 it took over 30 minutes before I...
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#1372484
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Joann Fabric - Flameles real wax LED votives with realistic black flame were lit with match
Joann Fabric - Flameles real wax LED votives with realistic black flame were lit with match
Joann Fabric - Flameles real wax LED votives with realistic black flame were lit with match
At my daughter's wedding I had placed these flameless votives in 5 fairy lamps. I forgot to turn them on. A couple of guests lit the black wick with a match. The votives burned and melted the wax right down to the battery. The glass lamps broke and were all sooty. of...
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Anonymous
Wee

Wow sounds like you’re guests fault, not Joann’s...

Anonymous
Tonya55

Maybe you could have placed a warning on the glass. I put a clear cover over might with a note. Didn't look bad at all

#1372447
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