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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
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I ordered items on cyber Monday, got a email on the 2nd of Dec. advising that items were canceled.

Called the Cust service number and got a very rude rep that advised me the warehouse was out of stock. After advising her that if I went back online the items were still available for purchase.

She said " sir i dont know what you want me to do, we run out of items all the time" Point I was trying to make was if the warehouse is out of stock on a item why can I still go online and order that item. She put no effort into a solution for me and basically laughed at me when I express frustration.

Product or Service Mentioned: Joann Fabric Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service rep via cust service 800 number.

Company wrote 0 public responses to the review from Dec 02, 2017.
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