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There were only 2 items left on the shelf that I needed a total of 4 of. I spoke to Cheryl who was stocking items in the isle that had the curtain accessories. I explained what I needed and Cheryl had said they were out of stock but would stop at another Joanne store...
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Company wrote 0 private or public responses to the review from Jun 20.
#1284166
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Tuesday, June 19th, I went to Joann Fabrics at Pullman Square in Butler PA. (the address may be Lyndora). At any rate I had my items and was ready a to check out. No one was at the register but I could see the associate several feet away having a personal conversation...
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Company wrote 0 private or public responses to the review from Jun 20.
#1284137
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The last few times ( about 3 times) that i ordered from the online store i had issues with my orders. the first time it was a sewing machine that i ordered, the amount was pending in my back account and the product was being processed. I waited and when i didn't come i...
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Company wrote 0 private or public responses to the review from May 08.
3.4
#1250526
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The Altoona pa store is 25 miles away, so before I made the trip I called to see if they had tear away stabilizer (for machine embroidery) on stock. The woman / girl I spoke with had NO CLUE what I was talking about and NO desire to find out. Instead she suggested I go...
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Company wrote 0 private or public responses to the review from Apr 26.
Anonymous
Anonymous

So the girl at Joann’s didn’t know what the product was and she is stupid but your son doesn’t know what it is and he deserves to have it set aside for Him so he doesn’t have ...

#1241610
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I’m an avid crafter, often enjoy JoAnn Fabrics but I’m about to return everything I bought today and not shop there again. I purchased $75 worth of stuff so I tried to use the $15 off $75 coupon- but apparently I bought too many door busters. So I was able to use the...
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Company wrote 0 private or public responses to the review from Mar 26.
Anonymous
EmployeeNik

The coupons all say that they exclude door busters...so of course those items don’t count. You still saved $10, be glad that one worked. And if the $10 off of $50 was scanned ...

2.5
Edwardsville, Pennsylvania
#1219413
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Joann Fabric - Expensive Fabric Policy

So i noticed one employee tell a customer at the fabric counter that because of how expensive her fabric was that she would have to walk it to the register and not let her take it. So odd since this old guy came in and spent 1000 on fabric and they let him take his own fabric. Dumb policy
Company wrote 0 public responses to the review from Nov 18, 2017.
#1133321
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I was to the Whitehall PA store with a 40% off coupon for notions last week. Purchased 2 30" separting zippers for making robes, a button card and 5 packs of bias tape. I was told that none of these items were notions and asked if I had any other coupons. I did have a...
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Company wrote 0 public responses to the review from Sep 26, 2016.
Anonymous
Anonymous

The coupon specifically states on it notions wall items. Those items are not part of the notions wall. They are sewing notions but they are not in the notions wall, which will...

Anonymous
Anonymous

As an employee, I couldn't agree more with your complaint. The coupon is incredibly vague, and as someone who sews, I would absolutely consider every item you mentioned a sewi...

#926025
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Joann Fabric Fabric Review

Don't think they stand behind THEIR RETURN POLICY. Just try to return fabric. I was told when I bought it could be returned. I lost my receipt but it was still on the bolt with the Joanns bag on it. I asked for store credit. As stated in their return policy. They said no. They even carry the same fabric. So it's not old or out of date. Johanns is not an honest company. Stand behind your policy.
Company wrote 0 public responses to the review from Aug 29, 2016.
2.0
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Advertised vs Delivered
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website
#909377
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Joann Fabric Customer Care Review from Philadelphia, Pennsylvania

Over the past 6 months, i have been overcharged at checkout. And when i ask about coupons, the clerk is not forthcoming to reveal what they are. I have been charged for 3 yards of fabric when i got 1/3 yard, and overcharged on their end of bolts and remnants. If i do have coupons, like 50 or 40 % off, it is difficult to use. This company lures the customers in but it is difficult to shop there without attitudes and you always need to watch your spending. Buyer BEWARE!
Company wrote 0 public responses to the review from Jul 25, 2016.
1.3
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Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
Website
#888077
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The stuff that they advertise at whatever % off never on a good day cost that much. They should be sued also for deceptive pricing. With the % discount Joanns is claiming to give you, I still do not know if I am paying too much for the item. Also, lately the front of...
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Company wrote 0 public responses to the review from Jul 16, 2016.
Anonymous
Anonymous

I agree totally! Very deceptive sales. A cute ornament caught my eye that would cost maybe $1.99 at Walmart ...the sign said 70% off plus I had a 20% off coupon code. Figured ...

Devon, Pennsylvania
#883738
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