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4.2

I was looking at bolts of fabric on the wall, two women with a teenager were next to me looking as well. They saw I had picked up a precut fabric square and asked how big it was.

I said 18 x 21 inches. They said they needed 3/8 of a yard, for their daughter sewing class and asked me how much is 3/8 of a yard is. I said it is priced at $2.49 and they said, NO they wanted to know how many inches and I said OH, 13 1/2 inches and they asked me if that would be enough. I just stared at them, wondering if they were joking.

I said "well if you take 18 and minus 13.5, I guess so" and they got mad. I said maybe you should take a math class instead of a sewing class first. They said I was rude.

I said, well at least I am honest and can tell you what I think because i dont even work here, like the clerks who would be thinking the same thing i said!!! I have came across the most annoying, snotty, rude customers at Joanns that feel they can belittle the sales clerks and others for no reason.

Reason of review: Poor customer service.

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Jehanne C

There are many things to fault this corporation for, but rude customers and the general public are not within the control of anyone but the rude customer and general public.i have worked retail and i am aware of how ignorant, or rude, some people can be.While unpleasant and certainly noteworthy, your experience has naught to do with Joanns.I am often mistaken for a store employee. It is amazing how many time this has happened to me. I think it is because I don't generally carry a purse.But, if I am at Home Depot and not wearing an orange apron, don't ask me where the bolt cutters are!

Guest

Hahaha this story is pretty awesome. Damn people are dumb.

Like it was your problem anyway! Sheesh that's what you get for trying to help LOL

Guest

I work at JoAnns. Thank you for appreciating the tough job we have dealing with these customers.

Nobody knows basic math. It is mind blowing. They also don't understand that we don't know how much fabric they need for their "standard size" window, chair, bench, dress, blanket, etc. You also need to be able to read their mind.

I'm looking for something this size, with a point, etc. etc.

Then there are the ones who expect us to be interior designers and clothing designers. And monopolize all our time when they can see other customers are waiting.

Guest

customer service number 856324****

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