Product: Joann Fabric Shipping Service Clear all filters (0 of 45 reviews match)
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Ordered $150 worth of merchandise online on June 20th. As I do not want any junk mails, I checked out as guest and paid with Paypal. Everything went through just fine and I got an email from Paypal with a confirmation and details of the order. Fast forward to 3 weeks...
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Joann Fabric Shipping Service
#1308424
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the first time it was a sewing machine that i ordered, the amount was pending in my back account and the product was being processed. I waited and when i didn't come i went online and there was nothing in my order history and nothing coming out of my account, it was...
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3.4
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Joann Fabric Shipping Service
#1250526
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I WENT TO JOANN'S FABRICS ON 3/17/18 LOOKING FOR A ZIPPER FOR MY EASTER DRESS. THE "KIND" ASSOCIATE TOLD ME THAT "IF IT IS NOT ON THE SHELF I CAN'T ORDER IT" WHEN I ASKED ABOUT THE PARTICULAR COLOR I NEEDED. I DUTIFULLY WENT HOME, WENT ONLINE (WHICH BTW SEEMS TO BE...
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Anonymous
Low

That's your fault not theirs. You waited too long.

Anonymous
Jess

Woah, calm down. It's not the store's fault you waited so long to get a zipper when you know you don't have a a lot of options on where to go. I wish I had your life and was a...

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Joann Fabric Shipping Service
#1220395
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I ordered a few items on the 8th of March.It took a few days to see any action on the order (shipping status), and the first delivery date I was given was March 19th...then it changed to March 20th...finally landed on March 22. That would be two full weeks from the...
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Joann Fabric Shipping Service
#1214051
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Joann Fabric - Very slow

Joanns processing takes almost a week before your item will even ship out. So need to allow at least 2 weeks to recieve your item.
1.1
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Joann Fabric Shipping Service
#1209269
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Joann Fabric - So upset/ Terrible service

I have a special order placed on feb 2,2018 for (2) bolts of fabric I was told it would be available in about one week. After numerous calls it is now one month from the day that I ordered it and I still have no fabric.I have received ZERO calls THIS OUTRAGEOUS ! this is fabric for a wedding !!! Just horrified by this customer service!!!!
2.7
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
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Joann Fabric Shipping Service
#1201840
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If an item is 'on line only' it will say so on the image for the fabric. I went to the nearest Joann store, only to be told the batiks were not on sale. I left without making a purchase of any kind and checked the email again. Yes, they were on sale. I placed an order...
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1.0
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Joann Fabric Shipping Service
I didn't like
  • Poorly trained staff
  • Poor customer service
  • Confusion concerning advertised sales
#1198040
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Ordered craft supplies for a school project a month in advance, will not be delivered until past the project due date. I contacted customer service cause it had been 7 days since i ordered and still hadn't received any tracking information, thats because it hadnt even...
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1.0
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Joann Fabric Shipping Service
#1192408
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I ordered items to make a costume.4 felts and one adhesive. On 1/4/2018, I got an email saying my order shipped. On 1/5/2018, I got an email saying an item from my order has been cancelled because it is no longer available. I emailed customer service about receiving a...
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1.0
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Joann Fabric Shipping Service
I didn't like
  • Shipping partial order
#1167292
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Top Rated Products in Shipping Services Category

Now I would like to return because without that one fabric they cancelled, I cannot make the costume I planned on BUT I will be refunded only partially minus shipping to return! Never again! Michaels and AC Moore are more professional, better stocked, and are great...
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Anonymous
Anonymous

Not resolved, haven’t heard anything from the company.

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Joann Fabric Shipping Service
#1167285
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