Product: Joann Fabric Shipping Service Clear all filters (0 of 56 reviews match)
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Of course I read all these review after I ordered, call and complain, and then....my order gets cancelled the next day because it’s “out of stock” I call after asking why it is taking so long for my order to be placed, I find out after processing and shipping I won’t...
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1.0
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Joann Fabric Shipping Service
#1427919
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Joann Fabric - On line orders terrible

I ordered 2 Cardinal blankets for Christmas gifts. They took our money right away but never shipped the blankets. After a month yes a month of waiting we emailed. A few days later a refund. Nothing was said? Really how about sorry for two gifts gone. Never again!
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Joann Fabric Shipping Service
#1423573
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Joann Fabric - Unorganized and Full of ***
I ordered over $300 of wallpaper for a customer of mine (i own a remodeling company), and after a week of waiting for it to arrive so i could start my project, it never came. I called customer service and even tho the man was nice, he put me on hold to check on my...
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1.0
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Joann Fabric Shipping Service
#1422047
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Ordered 32 yards of fabric, I soon realized I had wrong address on shipping. I looked for phone number and couldn't find one so I sent an email. Meanwhile, they sent an email saying they cancelled 20 of my yards!! Are you serious?! They never responded to email so I...
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Anonymous
Cherie

I have had the same issue with them over and over again. Trying to find out how to contact corporate headquarters.

1.0
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Joann Fabric Shipping Service
#1387441
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I've ordered from this company three times and had a bad experience each time. Every time I try to pay it rejects my card and I end up calling cs to force it through. Each failed attempt at paying creates a pending charge in my bank account. CS calls them "placeholder...
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2.4
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Joann Fabric Shipping Service
I liked
  • Prices
I didn't like
  • Poor delivery service
  • Overcharge
  • Shipping partial order
#1386000
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Joann Fabric - Snail shipping

I swear I could receive items from China faster than Joanne’s.com
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Joann Fabric Shipping Service
#1332005
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Joann Fabric - False and deceptive advertising & bad web design

Web banner said reduced shipping. When placing the order the form had full shipping and incorrect sales tax. Trying to verify the amounts was useless but it did activate the purchase. Joann's refused to correct the problem for several days so the order was processed. Leaving it up to the customer to return the order or pay another shipping charge.
1.0
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Exchange, Refund and Cancellation Policy
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Joann Fabric Shipping Service
#1330538
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Ordered $150 worth of merchandise online on June 20th. As I do not want any junk mails, I checked out as guest and paid with Paypal. Everything went through just fine and I got an email from Paypal with a confirmation and details of the order. Fast forward to 3 weeks...
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Joann Fabric Shipping Service
#1308424
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I have an $150 order of fabric that has been in process since 5.28.18.....Today is 6.6.18, what is the freaking hold up on shipping my order. This is utterly ridiculous and a disrespect to me and all customer. I've called and called complain and explained to customer...
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Anonymous
A. Healy

Just so you are aware for future reference, Special Orders take between 2 and 4 weeks. Sometimes as long as 6 weeks if it is vendor supplied. You should have been advised of t...

Anonymous
Sarge

You must be joking, sarcastic, or very spoiled. That is not an inordinate amount of lead time for any item from anywhere unless other claims are made. I worked as a materials ...

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Joann Fabric Shipping Service
I didn't like
  • Poor delivery service
#1273238
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May 31st received an email saying my order was shipped. The next day received an email saying the same order was cancelled because they didn't have the item anymore. I contacted them via their form just a few minutes ago. If the item was on their website then they had...
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2.9
Product
Joann Fabric Shipping Service
I liked
  • Has a lot of items to choose from
I didn't like
  • In store employees not knowledgeable and rude
#1270017
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