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2.8
Details
The most dirty bath rooms I ever seen out side of bad truck - Joann Fabric
The most dirty bath rooms I ever seen out side of bad truck - Joann Fabric
The most dirty bath rooms I ever seen out side of bad truck - Joann Fabric
The most dirty bath rooms I ever seen out side of bad truck - Joann Fabric
This was the Joann’s on Bond Rd Elk Grove Ca . When I spoke with the Assistant Manerger he was rude and offered no assistance he stated we have house keeping at night .
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8 comments
Anonymous
#1804105

The stores do NOT have housekeeping. In fact, they expect their minimum wage employees to clean in there. It's disgusting and frankly, housekeepers gwy paid more than we do.

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Review
#1295966 Review #1295966 is a subjective opinion of poster.
Service
Joann Fabric Sanitary Conditions
Reason of review
Bad quality

Nasty store | Joann Fabric in Cary, North Carolina

4.5
Details
Joanns in Cary, NC 5-30-2018 Dirty and Nasty store. 1. Wheels on all carts clogged with fibets from fabrics. Can hardly roll. I mentiomed it to employee and she had to audacity to say she cleaned them every week. Then she smart mouthed me and asked if i wanted a job to clean them. 2. Bathroom is always nasty and stinking......always....
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Review
#1267930 Review #1267930 is a subjective opinion of poster.
Service
Joann Fabric Sanitary Conditions
Reason of review
Bad quality
Has anyone taken the time to check out the store on Odana Rd in Madison WI.... It is a disgrace, you cannot get down half the isle's & the rest are like an obstacle course. Very dirty & messy store as a customer I choose to go elsewhere unless something is done w/your...
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1 comment
Anonymous
#1386710

They have been without a Store Manager and without an Assitant Store Manager for at least a month or two. They also lost almost all of their Part Time Keyholders.

It’s hard for people to understand what’s happening behind the scenes, but the company is not giving enough payroll to staff the stores enough to get everything done.

The salaried Store Managers are working an insane amount of hours to try to keep up. The entirety of the workload is being done by management in most cases, all of which are being paid far less then they should.

This year the company has tripled the task load and cut payroll at the same time. Going into the holidays they now want salaried employees to work 6 work days with only one full day off every week, because the extra day is ‘free’ labor. They don’t care about their employees.

I’m sure it is not the intent of the management for the store to look the way it does.

Severe understaffing due to no support from corporate has made it that way.

A lot of managers care how their store looks but don’t have the support or ability to staff the way they need to in order to maintain it. At least the store has not closed completely like other retailers.

Review
#1123352 Review #1123352 is a subjective opinion of poster.
Service
Joann Fabric Sanitary Conditions
Reason of review
Bad quality
3.0
Details
I work at Joann, and I read these complaints bc I want to know what people are unhappy with.I recommend anyone who has an unsatisfactory experience to email a detailed account of the incident to joann. For example: on Saturday at noon I visited the "x" store and the...
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2 comments
Anonymous
#1250401

Joann's corporate office is only interested in the bottom line. If they cared about people standing in long lines, they would allow more labor hours.

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Review
#891612 Review #891612 is a subjective opinion of poster.
Service
Joann Fabric Sanitary Conditions
Reason of review
Poor customer service
I have been a loyal customer for years and have found the cleanliness of the bathrooms of my local Jo Ann store very poor and have been for years (Christiana, Newark ,Delaware).When mentioned to an associate I was told there was nothing they could do as the cleaning...
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1 comment
Anonymous
#1192522

They have a cleaning crew?! At my Joann in Muncie Indiana where I work, the staff has to clean everything!

For example, in general the store closes at 9pm and you're supposed to leave by 9:30. The cashier is expected to, after already putting away extra items and "recovering" the store, to: sweep the *entire* store, clean the windows, vacuum, empty all the trash cans, dust, and clean both bathrooms, which means wiping down all surfaces, including the changing station, cleaning both toilets and the urinal, and emptying the trash. If you don't start at 7:30, the work won't get done.

So in between waiting on customers, you're trying to clean *everything*! Joann is notoriously understaffed, which is probably why the store is not clean and inviting.

Review
#890987 Review #890987 is a subjective opinion of poster.
Service
Joann Fabric Sanitary Conditions
Reason of review
unclean store ESPECIALLY bathrooms
Preferred solution
Discuss with out sourced cleaning company about doing the job they are being paid for and follow through with checkups
2.8
Details
An explanation (not an excuse) for the customer who pointed out that the windows were dirty and the bathrooms were gross: Joann requires the cashier (one person) to complete the following chores before 9:30pm (the store closes at 9pm): clean the windows, vacuum the...
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Review
#882199 Review #882199 is a subjective opinion of poster.
Service
Joann Fabric Sanitary Conditions
Reason of review
Poor customer service
Store Cleanliness - Joann Fabric
Store Cleanliness - Joann Fabric
Store Cleanliness - Joann Fabric
Store Cleanliness - Joann Fabric
Store Cleanliness - Joann Fabric
Often I use the restroom at JoAnn Fabric store in Conyers, Georgia and it leaves much to be desired. Often I don't want to use it because I never know what I will find that will ruin the moment. Please do not remove public access to the restrooms because it is...
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1 comment
Anonymous
#1245224

Well then tell other shoppers to havevconsideration for others who use the bathrooms after them. People can be pigs.

Also don't expect me to clean up *** if someone decides to *** all over every surface.

They don't provide a hazmat suit or gloves for us to do this. I refuse to clean the bathrooms until they provide with these supplies, cause a customer can not be bothered to use the Jon properly,

Review
#875293 Review #875293 is a subjective opinion of poster.
Service
Joann Fabric Sanitary Conditions
Cons
  • Store temperature and uncleanliness
Reason of review
Unclean store
Preferred solution
Let the company propose a solution

Contact Joann Fabric Customer Service

Website:
www.joann.com
Mailing Address:
5555, Darrow Rd
Hudson, OH 44236-4054
USA
Phone:
(888) 739-4120
All Joann Fabric Contacts

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