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Online order issue | Joann Fabric in Vestal, New York

Credit card, two different ones, cant go through. Call could t go through
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Review
#1726687 Review #1726687 is a subjective opinion of poster.
Service
Joann Fabric Sales Representative
Pros
  • No one else around to sell davric
Cons
  • Quality price and service suck
  • Duplicate charges
  • Store
Reason of review
Order processing issue

Horrible | Joann Fabric in Roanoke, Virginia

1.0
Details
I was totally disgusted by the attitude I got for simply asking why everything on the shelf was not priced and she acted like it was my fault. I left 300 worth of ideas on the shelf. I bought a 300 dollar Cricut and didn’t receive everything with it! I have never been so disrespected. The military didn’t treat me with such little respect....
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Review
#1673867 Review #1673867 is a subjective opinion of poster.
Service
Joann Fabric Sales Representative
Pros
  • Variety of products
  • Choices of fabric
  • Employee behavior
Cons
  • Non fulfillment of order
  • Fed up w fake coupons
  • Items i paid for being out of stock
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • Unusable Coupons
  • Joann Fabric Long Line At Checkout

Great | Joann Fabric in Riverside, California

5.0
Details
The emplooyee In register dae was great in riverside store will definitely come back because of him
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Review
#1605499 Review #1605499 is a subjective opinion of poster.
Service
Joann Fabric Sales Representative
Pros
  • Prices
  • Coupons
Reason of review
Good customer service
3.3
Details
I had 4 cuts of fabric done today & asked the clerk if she could cut another one from a 8 yd piece of fabric I purchased at the store a couple days prior. She said no & was not pleasant. The clerks name was Eleanor at the Petoskey Michigan store. Why hire someone that...
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2 comments
Anonymous
#1653149

Oh boo *** hoo. It’s the “I won’t shop here anymore because the big bad employee won’t go against corporate policy” tripe.

Guess what lady?

We’re not risking our jobs, that many need because we’re college students, to make your angry *** happy. Grow up.

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Review
#1326809 Review #1326809 is a subjective opinion of poster.
Service
Joann Fabric Sales Representative
Reason of review
Poor customer service
I am not a Joanne shopper But I received a text probably from a one time Xmas shop. today I googled to look for something and by the way the ad was so inviting WOW:) Crazy with such an AD 3 stores are not aware of it... so sad... now I was on my iPhone .. so I take...
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Review
#1280800 Review #1280800 is a subjective opinion of poster.
Service
Joann Fabric Sales Representative
Reason of review
Poor customer service
4.2
Details
I went in to purchase fabric . When I went over to the fabric counter, I asked the lady could I get fabric cut? She scrunched her nose up at me like she had just smelled something bad, and then she said WHAT? I told her what I needed, she then said rudely, take a...
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Review
#1275979 Review #1275979 is a subjective opinion of poster.
Service
Joann Fabric Sales Representative
Reason of review
Poor customer service
1.0
Details
Will never go there again! Not worth it. Will return all fabric. Will never go there again! How these people have jobs there is beyond me. How Joann Fabric hires and enables this behavior is outrageous. These people would never be able to work for my company....
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5 comments
Anonymous
#1454197

Once upon a time, Joann's was a decent place to work and to shop. Their stores were small, scattered throughout the area, and the employees were a family of women who knew their subject - sewing/quilting.

Customers would shop on the days their favorite employees were working.

Everybody was happy. Then corporate built their super stores, closed down all the existing stores and everything went to *** in a handbasket.

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Review
#1208861 Review #1208861 is a subjective opinion of poster.
Service
Joann Fabric Sales Representative
Cons
  • Knowledge or support from your retail staff
  • High prices
  • Any of the sales people
Reason of review
Poor customer service
2.0
Details
I did not appreciate their sales associates in the Lebanon Pa store. They act annoyed to have to help you, the last three times I have shopped there I have been aggravated by the way they treat their customers. I spent slightly over $150. On my last two trips this week...
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Review
#1196346 Review #1196346 is a subjective opinion of poster.
Service
Joann Fabric Sales Representative
Cons
  • Staff were not very helpful
  • Staff
  • Knowledge or support from your retail staff
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
4.0
Details
I frequent Joann’s in Norman, OK. All of the workers are nice except one named Sandy. She is usually gruff and short but I usually let it slide. Today I was right near the cutting table and I needed a product unlocked from the shelf. She was talking to a customer at...
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1 comment
Anonymous
#1483687

One worker there is generally unfriendly and acts put out even if you're just checking out. I miss Hancock's.

Review
#1182652 Review #1182652 is a subjective opinion of poster.
Service
Joann Fabric Sales Representative
Reason of review
Poor customer service

Contact Joann Fabric Customer Service

Website:
www.joann.com
Mailing Address:
5555, Darrow Rd
Hudson, OH 44236-4054
USA
Phone:
(888) 739-4120
All Joann Fabric Contacts

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Joann Fabric reviews

Terrible service! | Joann Fabric in Apple Valley, Minnesota

1.0
Details
Just waited 50 minutes to get fabric cut! Sales clerks were talking to each other, ignoring customers. One was blowing her nose. The store was a mess. Not coming back
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Review
#1127557 Review #1127557 is a subjective opinion of poster.
Service
Joann Fabric Sales Representative
Reason of review
Poor customer service