Product: Joann Fabric Cashier Clear all filters (46 of 46 reviews match)
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She huffed and had to leave the register so that she could go see for herself that it WAS on sale. This happened on Wed. Jan 31. It was at the location in Knoxville, Tennessee on Town and Country Road. The cashier was Tina. Thank you in advance for your recognition of...
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3.5
Product
Joann Fabric Cashier
#1181552
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Joann Fabric - Joanns deceptive practices, poor customer service
I have been a regular shopper at Joanns for many years and haven't often had complaints, but when I do have a problem, there seems to be no avenue to satisfactory resolution.Recently, I made a purchase totaling $61.45 and used a coupon for $5 off a $35 purchase. The...
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2.4
Product
Joann Fabric Cashier
I liked
  • Availability of material used for my charitable projects
I didn't like
  • No one on site can make a decision regarding customer service
#1178644
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I ordered and paid on line for some yarn this morning.I went in to the store in st peters to pick it up. I asked the cashier if I had to wait in the huge check out line. I explained I had ordered on line and paid for it. She said it was store policy to wait in line....
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Anonymous
Anon

You wait in line because if you’re too lazy to do your own shopping, it’s the least you can do. A Special Order and an Online Order are two different things...a manager had t...

4.1
Product
Joann Fabric Cashier
#1145239
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I waited in line at the West Ashley, SC store, for 30 min. Only 1 cashier and a long line. JoAnn’s emailed, one day coupons. When it comes time to pay. The coupons don’t apply and cashier doesn’t know how to fix it. I ask for a manager. Cashier informs me she “Nan” is...
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Anonymous
Dave

Customers need to read, and know what product they want to use their coupons on and to make sure that product complies to the coupon. MOST coupons are for REGULAR priced item ...

Anonymous
Mandy

Joann's never get quality customers, and you just proven that with your own comment! You feel that the employees are beneath your standard and that you have an entitled attitu...

1.3
Product
Joann Fabric Cashier
#1142673
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Waiting in line to check out with 29 other people with ONE cashier....oh wait there is now 2 slow cashiers.This is the 2nd time I've come in and the line is crazy long! Walked out last time.Should've know.
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Anonymous
Anon

As a former cashier, let me tell you it is the customers who tend to hold us up. They don't have their coupons ready or want to ask about them, they don't know how to use thei...

Anonymous
Responsible Shopper

Funny thing is, it's probably the customers holding things up, not the cashiers. Most of the time it seems like no one has their coupons ready, then spend 3 minutes, at the re...

Product
Joann Fabric Cashier
#1135214
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Everyone was extremely friendly and helpful and then when I get to the cashier she is rude and mean.I wanted to see if they had any coupons or sales available and she said to check my email. Once I try to search my email she immediately says in a rude tone there’s a...
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Anonymous
Common sense

Well, yes, if there's 10 people waiting in line to be checked out, I can understand why she would ask you to check your email somewhere else.

4.1
Product
Joann Fabric Cashier
#1135180
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Joann Fabric - Bad customer service

The checkout gal was so rude..was in a huge hurry to close. Not at all plesant
1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Blasdell, New York
Product
Joann Fabric Cashier
#1127284
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As I go to Joann often being it's the only craft store locally , the prices change According to who is working .One cashier will honor online prices & otheres wont. Paper crafting items on a clearance shelf with a sign stating all paper crafting item with red tag take...
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Product
Joann Fabric Cashier
#1109236
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Waterbury, CT store--I am a crafter who frequently purchases pre-cut remnants. I just had ANOTHER issue with trying to purchase remnants less than 1 yard and being charged for a FULL yard! Last week I brought approximately six remnants to the check-out and saw the...
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Anonymous
Sue

First of all, there is no PRECUT remnants, a remnant is a remnant. You apparently dont work for this company and were not informed, the company changed the input for scanning ...

Anonymous
Heather

I work at JoAnn's in CT - we actually did a major system update. All remnants are entered just by scanning the barcode now. This new method actually leaves a lot less room for...

3.1
Product
Joann Fabric Cashier
I liked
  • Selection of special fabrics
  • Mostly helpful and courteous staff
I didn't like
  • Lack of staff training
  • Result- overcharges for remnants
#1087617
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On Wed 19 April 2017. Shopping w/girlfriend. I go thru checkout to purchase sales Easter candy. Oh, today the cashier says " We have a 20% off today." I asked is that cover anything in store? Even asked a second time with my girlfriend standing there listening. I go...
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Anonymous
ANON

It says clearly on the coupon that SINGER products (including sewing machines) do not apply. Did the associate say the machine counted, or did she just say "Yes, they will wor...

Anonymous
Anonymous

It's greedy people like you that wants everything for nothing. *** of !!!!!!!

Product
Joann Fabric Cashier
#1036729
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