Product: Joann Fabric Cashier Clear all filters (0 of 56 reviews match)
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Joann Fabric - Worse cashier

11-24-2018 5:17:22pm cashier #760765 Cashier called me over, “Next!” Walked up to her and smiled at her. She glared at me wordlessly. No, “Hi” no “did you find everything you need” no “how are you” no “thank you.” Just silence and no eye contact. At the end of the transaction, she thrust a receipt at me. I just stared at her to see if she’d speak to me. Not a word, just shoved the items across the counter at me after I took the receipt. Just wow! Wow. How about a bit of training in customer service.
3.9
Details
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
Product
Joann Fabric Cashier
I liked
  • Advertised prices
I didn't like
  • Poor customer service
#1422828
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I've become more annoyed with JOANN because no matter what location I go to, every time I go to check out the cashier asks me if I want to buy scissors that are on sale or candles on clearance or even remnants. If I want scissors, I'll buy scissors. If I want a candle,...
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Product
Joann Fabric Cashier
#1378626
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Fro twice already, when there's a sale on the designer paper-crafting and stamping/stamping supplies, I see confusing promotion in stores. The promos are 25% off designer paper-crafting collection (like Tim Holtz) and 40% off stamping/stamping supplies. At 1 location,...
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Anonymous
Anonymous

The signs state specifically what’s on sale. Unfortunately when you have more that one type of thing on the end cap one sign might not apply to things. Confusing? Yes! I’m sur...

Product
Joann Fabric Cashier
#1357965
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I was asking the cashier questions about the current sale . I had about 4 items to purchase. As he was talking I asked him to please repeat part of it because he was talking fast and I am hard of hearing. Instead of just slowing down, the fellow actually yelled...
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Anonymous
Former Joann Cashier

I had two days of training when I started working. My third shift was 8 hours on Black Friday. I was one of the lucky ones as far as training goes. Pity it wasn't my store. I'...

Product
Joann Fabric Cashier
#1291041
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I was in round lake in Illinois store!!! There is an old lady works there tall short hair wearing glasses not sure what her name !she is resist big time or sick look what she did!! Was in the register finishing up she handle me the recipe without saying any words and...
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Round Lake Beach, Illinois
Product
Joann Fabric Cashier
#1263436
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Joann Fabric - Rude and disrespectful Cashier Name Kate

She deliberately walked away from my husband when he asked for her assistance. Then she lied about trying to find my husband because she didn’t know which aisle he needed her help with. Sh turned her back on me while I was talking to her. I asked the customer in line if she saw what Kate had done and she shook her head and said yes. He refused to help us because my husband is a black man looking to conduct business with this company. I will never recommend anyone to this store ever!
5.0
Details
Discounts and Special Offers
Product
Joann Fabric Cashier
#1243756
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Joann Fabric - Customer services

I was in line to pay trying to get coupons on my phone when it was my turn the cashier did not offer any help whatsoever to get the proper coupon. She just stood there like a deer looking into headlights look. Purely rude and downright unpleasant. When I got the, what I thought would be the right coupon, she said. “Nope, not that one.” Nothing like a little friendly customer service.... NOT! This was a the Loveland store 4-22-18 01:59:34 002124 05 748202
1.0
Details
Product or Service Quality
Product
Joann Fabric Cashier
#1238732
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My experience with staff when picking up online orders has been extremely disappointing. We own our own business and it is not always convenient for me to get to Joann’s when it’s convenient for the store. I was very happy to see that Joann’s began using online...
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3.3
Product
Joann Fabric Cashier
I didn't like
  • Online ordering in store pick up
#1207550
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Resolved
I purchased a styrofoam cutter which did not work and I no longer wanted it. A clerk named :::::::: checked me out of the store I asked her specifically if I could use a discount coupon on my purchase and she said yes. one week to the day later after purchasing over...
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3.6
Rutland Town, Vermont
Product
Joann Fabric Cashier
#1203843
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She huffed and had to leave the register so that she could go see for herself that it WAS on sale. This happened on Wed. Jan 31. It was at the location in Knoxville, Tennessee on Town and Country Road. The cashier was Tina. Thank you in advance for your recognition of...
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3.9
Product
Joann Fabric Cashier
#1181552
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