Product: Joann Fabric Cashier Clear all filters (0 of 51 reviews match)
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I was in round lake in Illinois store!!! There is an old lady works there tall short hair wearing glasses not sure what her name !she is resist big time or sick look what she did!! Was in the register finishing up she handle me the recipe without saying any words and...
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Round Lake Beach, Illinois
Product
Joann Fabric Cashier
#1263436
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She deliberately walked away from my husband when he asked for her assistance. Then she lied about trying to find my husband because she didn’t know which aisle he needed her help with. Sh turned her back on me while I was talking to her. I asked the customer in line...
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5.0
Product
Joann Fabric Cashier
#1243756
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I was in line to pay trying to get coupons on my phone when it was my turn the cashier did not offer any help whatsoever to get the proper coupon. She just stood there like a deer looking into headlights look. Purely rude and downright unpleasant. When I got the, what...
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1.0
Product
Joann Fabric Cashier
#1238732
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My experience with staff when picking up online orders has been extremely disappointing. We own our own business and it is not always convenient for me to get to Joann’s when it’s convenient for the store. I was very happy to see that Joann’s began using online...
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3.3
Product
Joann Fabric Cashier
I didn't like
  • Online ordering in store pick up
#1207550
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I purchased a styrofoam cutter which did not work and I no longer wanted it. A clerk named :::::::: checked me out of the store I asked her specifically if I could use a discount coupon on my purchase and she said yes. one week to the day later after purchasing over...
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3.6
Rutland Town, Vermont
Product
Joann Fabric Cashier
#1203843
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She huffed and had to leave the register so that she could go see for herself that it WAS on sale. This happened on Wed. Jan 31. It was at the location in Knoxville, Tennessee on Town and Country Road. The cashier was Tina. Thank you in advance for your recognition of...
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3.9
Product
Joann Fabric Cashier
#1181552
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Joann Fabric - Joanns deceptive practices, poor customer service
I have been a regular shopper at Joanns for many years and haven't often had complaints, but when I do have a problem, there seems to be no avenue to satisfactory resolution.Recently, I made a purchase totaling $61.45 and used a coupon for $5 off a $35 purchase. The...
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Anonymous
Taylor

You typed this whole thing out over two quarters??????? $1.50, at most??Get it together, woman.

2.3
Product
Joann Fabric Cashier
I liked
  • Availability of material used for my charitable projects
I didn't like
  • No one on site can make a decision regarding customer service
#1178644
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I ordered and paid on line for some yarn this morning.I went in to the store in st peters to pick it up. I asked the cashier if I had to wait in the huge check out line. I explained I had ordered on line and paid for it. She said it was store policy to wait in line....
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Anonymous
Anon

You wait in line because if you’re too lazy to do your own shopping, it’s the least you can do. A Special Order and an Online Order are two different things...a manager had t...

4.6
Product
Joann Fabric Cashier
#1145239
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I waited in line at the West Ashley, SC store, for 30 min. Only 1 cashier and a long line. JoAnn’s emailed, one day coupons. When it comes time to pay. The coupons don’t apply and cashier doesn’t know how to fix it. I ask for a manager. Cashier informs me she “Nan” is...
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Anonymous
Dave

Customers need to read, and know what product they want to use their coupons on and to make sure that product complies to the coupon. MOST coupons are for REGULAR priced item ...

Anonymous
Mandy

Joann's never get quality customers, and you just proven that with your own comment! You feel that the employees are beneath your standard and that you have an entitled attitu...

1.2
Product
Joann Fabric Cashier
#1142673
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Waiting in line to check out with 29 other people with ONE cashier....oh wait there is now 2 slow cashiers.This is the 2nd time I've come in and the line is crazy long! Walked out last time.Should've know.
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Anonymous
Anon

As a former cashier, let me tell you it is the customers who tend to hold us up. They don't have their coupons ready or want to ask about them, they don't know how to use thei...

Anonymous
Responsible Shopper

Funny thing is, it's probably the customers holding things up, not the cashiers. Most of the time it seems like no one has their coupons ready, then spend 3 minutes, at the re...

Product
Joann Fabric Cashier
#1135214
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