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2.2
Details
I have just consumed an hour of life attempting to make some sense out of the duplicitous advertising and coupon specials of this business. It is New Year's Day as I write this, and their online advertising is pushing their "clearance sale". I had a purchase total of...
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Review
#1748455 Review #1748455 is a subjective opinion of poster.
Service
Joann Fabric Advertisement
1.0
Details
Employee was rude. It was 15 minutes before closing time and she did not want to wait on me. She also commented about the time as to being closing time. Everytime i go in this store they make you feel like you are a bother.
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2 comments
Anonymous
#1717316

You are a bother at 15 mins before closing time. Why are *** shopping at 8:45 PM, anyway?

The employees want to go home too, you know.

They're not robots. You old bags are something else.

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Review
#1581664 Review #1581664 is a subjective opinion of poster.
Service
Joann Fabric Advertisement
Pros
  • Coupons
Cons
  • Rude manager
  • Staff were not very helpful
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Oxnard, California location. 1st, let me say the people working here are extremely rude and obviously HATE their jobs. The Joanniversary sale was for 2 days - "Non-Pill solid fleece fabric" 75% off. We went to the store to buy the fabric and there was a sign that...
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1 comment
Anonymous
#1534022

Lol @ 500.00 loss. The entire company did that just to mess with you.

They're better off without customer s like you. AND you'll be back

Review
#1321896 Review #1321896 is a subjective opinion of poster.
Service
Joann Fabric Advertisement
Cons
  • Not honoring coupon sale price
  • Employee attitude
Reason of review
Pricing issue
Loss
$500
Preferred solution
Price reduction
Tags
  • liars
  • Sale Prices Not Honored
2.5
Details
Complete False Advertisement and Lack of Common Sense - Joann Fabric
Today at Jo-Ann Fabrics, I tried to buy Scotch Tacky GLUE at 25% off because the ad said "ENTIRE STOCK Glue and Adhesive 25% OFF".I was told at check out the item (and a roll of foam adhesive) wasn't on sale because it was in the papercraft section, not the glue...
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2 comments
Anonymous
#1705816

Lol

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Review
#904819 Review #904819 is a subjective opinion of poster.
Service
Joann Fabric Advertisement
Reason of review
Deceptive advertising
Preferred solution
Price reduction
1.2
Details
I'll never buy from this company again! I've had multiple occasions where I buy things expecting purchases to qualify for coupons only to be informed that items are not included (even though fine print says otherwise.) Large spools/cones of thread, fabric cuts,...
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2 comments
Anonymous
#1192171

If you couldn't use the $10 off $40 it was because your pre-tax purchase did not go over $40, or you were trying to use an expired coupon. It is also likely that you came in on te wrong day and the 20% off sale was no longer running.

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Review
#886129 Review #886129 is a subjective opinion of poster.
Service
Joann Fabric Advertisement
Cons
  • Can ever use the coupons and i want to
  • Bad service
  • Ignorant staff
Reason of review
Company deceptive practices
Loss
$100
Preferred solution
Let the company propose a solution
online shows rit dye powder on sale for 1.99.says available in store and has no notation that is online price only. called store to see what colors they have and it don't go on sale in the store for 2 more days even thou it don't state that in the sale price quoted...
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3 comments
Anonymous
#1164081

"Online Only" hmmmmnm wonder what that could possibly mean?

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Review
#845771 Review #845771 is a subjective opinion of poster.
Service
Joann Fabric Advertisement
Reason of review
Pricing issue
Loss
$5
Preferred solution
Let the company propose a solution
today I called and asked again according to the clearance meaning it means you get a discount or if regular price you use a coupon this time the item was not a clearance it was regular price and when items such as this is on clearance is because is no longer regular...
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8 comments
Anonymous
#1688828

They should put in price readers so customers can scan price. I waited in line 3 times to simply ask for a price check.

One item was marked marked at 5.00 only to have them say it was really 14.99. Glad I asked.

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Review
#474022 Review #474022 is a subjective opinion of poster.
Service
Joann Fabric Advertisement
Loss
$18

Lack of advertised merchandise | Joann Fabric in Colorado Springs, Colorado

I recently received a Joann Fabric ad in my mail and was ecstatic to find Hannukkah merchandise available. Upon visiting the store on the east side of Colorado Springs I was told that not all store carry the merchandise seen in the ad. Personally I think this is unacceptable. Hannukah is coming up on Thanksgiving day and I see plenty of Thanksgiving items as well as Christmas items that were promoted as early as the first of November. I think that there is a blatant disregard for the Jewish community that chooses to celebrate Hannukah in place of Christmas. Unnacceptable.
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3 comments
Anonymous
#857831

There are not many Jewish people outside of NY, why would Joann Fabrics sell products for jews in a non-Jewish area. That would be a waste of money because the items would not be sold.

Next year try an online party site. I have seen Hannukah items at Hobby Lobby however.

Anonymous
#743798

I would be willing to bet if you looked at the ad really carefully, you would have seen the statement that not all merchandise was carried in all stores.

Anonymous
#743797

I would be willing to bet if you looked at the ad really carefully, you would have seen the statement that not all merchandise was carried in all stores.

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Review
#458291 Review #458291 is a subjective opinion of poster.
Service
Joann Fabric Advertisement
I went to Joann fabrics to get some quilting fabric and I had a 60% off coupon. I selected the SPECIALITY quilting, the sign in that area said "flannel quilting was reduced to $7.99. At the checkout, they refused to use my oupon, because they said it was on sale! I...
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9 comments
Anonymous
#817054

I just think customers need to learn to read and look up to see when there are price checks. They are provided to help you know what you are paying for and if they are on sale.

Also feel free to ask us to price check in advance for you. Seriously it is not brain surgery to ask.

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Review
#443995 Review #443995 is a subjective opinion of poster.
Service
Joann Fabric Advertisement
Loss
$20

Contact Joann Fabric Customer Service

Website:
www.joann.com
Mailing Address:
5555, Darrow Rd
Hudson, OH 44236-4054
USA
Phone:
(888) 739-4120
All Joann Fabric Contacts

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False Advertising | Joann Fabric in Farmington, New Mexico

I drove over to the Farmington, NM store to purchase the 3 pc Sewing Room on wheels and was told they only received 4 to sell. The ad did not state quantities were limited. This was just a false advertisement to get customers in the store so they would buy something else. I feel I should have received a rain check. Jo Ann's Management needs to be aware that this is not the way to keep satisfied customers. They are even making this hard to have to have 100 words in order to file a complaint. I called customer service and they were of no help in the matter.
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1 comment
Anonymous
#848047

Joanne Fabric - false advertising. Drove to the store to buy sale item and was told they didn't have them and would not give a raincheck.

They actually never had the product.

The old bait and switch. Never will do business with these crooks.

Review
#434450 Review #434450 is a subjective opinion of poster.
Service
Joann Fabric Advertisement
Loss
$39