When I have to shop at Joann, I only go with a coupon. I only purchase with a coupon and I only get last minute items.
Every other time I shop at Joann, I end up kicked in the teeth at checkout. This time is no different. Joann Huntington Beach, CA is a scary clown of a store.
I chose my fabric based on full price (no sale sign) so I can use the coupon to get a more fair price (the big gimmick is that there is no way to get anywhere near a fair price unless you have a coupon). Then I get to check out and the employee says: "oh yea, this is on sale." At that point, I look at the worker and reply: "this is the worst store in the world.
You are saying I don't get the price I planned on because I can't use the coupon. This store is horrible and I hate this store." My horrified teen daughter turns to me and says: "it's not her fault mom" and she follows me out of the store as I curse the store and ignore the employee.
I hate Joann. Every other time I shop here I am kicked in the teeth at check out.
The signs do not always accurately reflect pricing and the whole organization of the business is to rip off shoppers at every opportunity. "Gotcha Sucker" is the Joann motto.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Price reduction.
Joann Fabric Cons: Stupid business model.