Bait the customer to get them in the store with coupon.I needed a new iron.
Before driving to joanns I read the exclusions on the coupon. Irons were not listed. I was barred from using the coupon and they could not explain to me why. The response i received was yep the coupon does not exclude irons but we cant apply the coupon to the iron.
Never gojng back.I like the customer service better at hobby lobby.
Review about: Joann Fabric Coupon.
Reason of review: Not as described.