Bait the customer to get them in the store with coupon. I needed a new iron.
Before driving to joanns I read the exclusions on the coupon. Irons were not listed. I was barred from using the coupon and they could not explain to me why. The response i received was yep the coupon does not exclude irons but we cant apply the coupon to the iron.
Never gojng back. I like the customer service better at hobby lobby.
Product or Service Mentioned: Joann Fabric Coupon.
Reason of review: Not as described.