JOANN Fabric - Disappointed
I did not appreciate their sales associates in the Lebanon Pa store. They act annoyed to have to help you, the last three times I have shopped there I have been aggravated by the way they treat their customers.
I spent slightly over $150. On my last two trips this week , but I will not shop in that store again. Bad shopping experience, this company needs to teach their employees a few things about how to talk to people. A few mths.ago while shopping there I saw a man storm out of the same store after he waited quite awhile to be checked out.
Very disappointing. I purchased fabric last wk. that was on sale, ordered more yardage that same day that was to be sent from another store.
I went in 2 days later to make sure it got ordered, I felt hassled then and today when. I went to pick it up they would not honor same sale and I was told I should have been charged a delivery fee.
Reason of review: Order processing issue.
Preferred solution: Let the company propose a solution.
JOANN Fabric Cons: Staff, Knowledge or support from your retail staff, Staff were not very helpful.
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