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Why can Jo-Ann advertise fabrics that look drastically different from the real thing and then have Customer Service tell me that I have to pay for return shipping? This is Jo-Ann's error - why don't you do the right thing?

The item Jo-Ann advertised (see photos) is a small pattern in soft muted tones whereas what Jo-Ann sent clearly is not. Order No. 100********โ€

These are very deceptive practices and should be stopped. I posted my photos on Jo-Ann's face book page and they immediately took them down.

I guess they don't want bad publicity for their very deceptive and fraudulent acts. Sad.

Reason of review: Not as described/ advertised.

Monetary Loss: $16.

Preferred solution: Deliver product or service ordered.

JOANN Fabric Cons: False advertising, Bad service, Policies.

Location: Houston, Texas

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