Houston, Texas
0 comments
100% full Not resolved

Why can Jo-Ann advertise fabrics that look drastically different from the real thing and then have Customer Service tell me that I have to pay for return shipping?This is Jo-Ann's error - why don't you do the right thing?

Related: Joann Fabric - Extremely slow shipping from Joann.com and frequently cancelled items

The item Jo-Ann advertised (see photos) is a small pattern in soft muted tones whereas what Jo-Ann sent clearly is not. Order No. 10023079361‏

These are very deceptive practices and should be stopped. I posted my photos on Jo-Ann's face book page and they immediately took them down.

I guess they don't want bad publicity for their very deceptive and fraudulent acts.Sad.

Review about: Fabric.

I didn't like: False advertising, Bad service, Policies.

Review #610882 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not as described / $16
Preferred solution Deliver product or service ordered

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