Contact JOANN Fabric Customer Service
JOANN Fabric Phone Numbers and Emails
Toll-Free Number:
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(833) 931-0230CCPA Inquiries
Customer Service:
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(330) 735-6576
Emergency/ Hotline:
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(877) 943-8435Get Help Hotline
Legal:
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(330) 463-3409Copyright Infringement Inquiries
JOANN Fabric Emails:
How to Contact JOANN Fabric?
Most Popular Number:
| Total calls: 623 | Issues resolved: 16 | Last call: Mar 14, 2025 |
JOANN Fabric Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
JOANN Fabric Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call JOANN Fabric is 3307356576. 66% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 81% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as JOANN Fabric may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
JOANN Fabric Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call JOANN Fabric is 3307356576. 66% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 81% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as JOANN Fabric may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call JOANN Fabric mainly because of request for information, payments and charges.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact JOANN Fabric is customer.service@joann.com. 85% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
JOANN Fabric Website:
JOANN Fabric Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 9:00am - 6:00pm (EST)
JOANN Fabric Customer Service Reviews
Answer my emails that I submitted. I have valid questions and no one seems available to answer them. It makes me think I am being scammed!
How Good is JOANN Fabric's Customer Service?
Summary of JOANN Fabric Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call JOANN Fabric?
Request for Information Question:
- “Need to speak with a representative”
- “Order question”
- “Order status”
Shipping and Delivery Question:
- “My order was delivered but not to my address”
- “Orders not received”
- “Wrong order”
Payments and Charges Question:
- “Credit that was suppose to be issued”
- “I am being charged for something I didn’t order at least six times which is over $500 and I need to get some information how to clear this out”
- “Coupon”
Product/ Service Question:
- “Problem with online order”
- “Item sold at price other than displayed - confirmed by cashier. Other Holiday items all mid priced, but I can’t get tefund.”
- “Customer complaint”
Activation/ Cancellation Question:
- “Canceled order”
- “Orders been cancelled!”
- “Canceled in store pick up ordet”
Return/ Replace Question:
- “Return”
- “Online order incorrect”
- “Need a return label”
Cards Question:
- “Gift card”
- “Gift cards”
- “Store gift card”
Staff Question:
- “Staff assaulted mr”
- “Customer relations : a store manager”
- “Staff is abused”
Website/ Application Question:
- “Order online”
- “I have been scammed on your fabric site for 99.98 it's a foreign country canyon help me please”
- “I’m trying to order online and the system will not accept the address”
Account Question:
- “Can’t get into my account”
- “App would not except my password. Shouldn’t need a password to have access to what is on the app including the coupons.”
- “To get points added to account”
Refund Question:
- “Refund on a canceled order”
- “Refund of declined purchase”
- “Refund”
Employment Question:
- “W2 from previous years”
- “W-2”
- “I need my w-2 form”
Other Question:
- “Pissed consumer”
- “Late orfer”
- “My order”
Compare JOANN Fabric Customer Service To
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