Joann Fabric Contact Information

  • (888) 739-4120

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Summary of Joann Fabric Customer Service Calls

27 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
03:54 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Joann Fabric to Ask about:

Request for Information:

  • “Order questions”

Shipping and Delivery:

  • “Did not receive complete order”

Account:

  • “Can’t get into my account”

Employment:

  • “Work for the company wondering how the employment discount works” , Review #1346595

Payments and Charges:

  • “Internet charges”

Other:

  • “To check on order”
  • “Manager conplaint” , Review #1358507
  • “App isn’t working to order”

Joann Fabric Rating Stats

2.3 out of 5 stars
based on 399 reviews
See all 841 reviews reviews

Rating stats

  1. 149 reviews
  2. 87 reviews
  3. 84 reviews
  4. 50 reviews
  5. 29 reviews

Rating trend

About Joann Fabric

Top 5 Joann Fabric Products

Coupon, Fabric, Gift Card, 60-Percent Off Coupon, Website

Top 5 Likes about Joann Fabric

Wide variety of prints, Products, Customer service desk employee helpful, Advertised prices and shipping coupon, Store

Top 5 Dislikes about Joann Fabric

Customer service of one employee, False advertising, Bad manager attitude, Order being cancelled, Poor delivery service

Summary

Joanne Fabric is a large retailer of fabrics and crafts that serves customers in their pursuit of apparel and craft sewing, crafting, home decorating and other creative endeavors. The company operates 751 stores in 48 states 516 small-format stores and 235 large-format stores. The small stores are considered to be those which average is less than approximately 24,000 square feet. The average of the large stores is more than 24,000 square feet. The small-format stores have a big choice of fabric and an edited assortment of crafts, artificial floral, finished seasonal and home decor goods. The large-format stores offer custom framing and educational programs in addition. Sewing and crafting classes and product demos are provided in participating stores of Joann Fabrics.

Joann Fabric reviews and complaints

Joann Fabric is ranked 4 out of 203 in Craft Supplies and Tools category

Area Served

USA

Payment Methods

VISAMasterCard

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Joann Fabric Stats

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