El Cajon, California
1 comment
Not resolved

Today at Jo-Ann Fabrics, I tried to buy Scotch Tacky GLUE at 25% off because the ad said "ENTIRE STOCK Glue and Adhesive 25% OFF".I was told at check out the item (and a roll of foam adhesive) wasn't on sale because it was in the papercraft section, not the glue section.

But.... it's still glue...right? and I assume it is part of the ENTIRE STOCK. I asked to speak to a manager but was told a manager wouldn't speak to me because the item was not in the 'GLUE' section.

I am so tired of Jo-Ann's deceptive and confusing advertising. I have many places I can purchase craft goods.

If a craft store doesn't know what glue is, I have no time for them.Never again.

Review #904819 is a subjective opinion of a user.

Price Affordability
Diversity of Products or Services
Layout of Store
Product or Service Quality
Customer service
Advertised vs Delivered
Discounts and Special Offers
Value for money
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Joann Fabric Advertisement
Reason of Review / Monetary Loss Deceptive advertising / Not specified
Preferred solution Price reduction

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Lilburn, Georgia, United States #1210497

first of all im going to say....read the ad...number twi...if it wasnt on sale for 25% off...why didnt you just use a coupon???

they have 40-50% off one reg priced item..and they take competition coupons..michaels and hobby lobby. IT WOULD HAVE SAVED YOU MORE MONEY.

WOW.i bet you like lovely disposition had nothing to do with your result.

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