After I googled tables, there was one for $89.99 that did not say online only. I had a coupon that said 60 percent off of one item. I got the sale price in cash & travelled to my local store. This table wasn't available & my coupon didn't cover other sale items that I...Read more
Bought two Pound of Love yarn skeins of gray and after looking at my pattern again when I got home, I decided that the afghan would have more depth if I used two colors. They were on sale 40 per cent off....After one day I brought back one gray to exchange for a black...Read more
They didn't want to help me at all. I was in there way. I bought everything I needed for queen quilt. I'd ask where the backing was and he pointed. I wAs buying everything and someone else is making it. I was unfamiliar as what to get , I had my list. Didn't know where...Read more
Joann Fabric - Bad customer service
The checkout gal was so rude..was in a huge hurry to close. Not at all plesant
Joann Fabric - On line service stinks
Ordered a 30 yd roll of polyester batting. A 6 yd roll of cotton/poly was sent to me. I returned it and, SUPRISE!! they lost it. I am now out 143.00. Will not order anything on line again.
Joann Fabric - Terrible service Slower than if I made my own fabric
The joanns in Colorado Springs literally makes me sick to my stomach if I have to go in there. The little new are always SO SO long and you wait forever for fabric cutting... then you wait forever to pay for it. Terrible.
Joann Fabric - Terrible customer service
Received a cross stitch that had been returned and partially done. The previous customer return slip still in package. Tried calling customer service. On hold over 20 minutes. Terrible terrible service. Well see if it gets worse. Im requesting a call from you. Mike Rowland 208-630-4212
I found a $25 off coupon for JoAnn Fabric. If you spent $100. Unfortantly the exclusions were never ending. I started to order a sewing machine on line. It was on sale for $99. I entered it and applied the coupon code. And it WAS applied to my order. Everything looked...Read more
I am disappointed in Joann's blatant disregard for the comfort of its employees and customers. Walking through the store this afternoon, I was convinced that the ac was broken because it was so hot! I'm a pregnant lady trying to get some things for my nursery, and I'm...Read more
As I go to Joann often being it's the only craft store locally , the prices change According to who is working . One cashier will honor online prices & otheres wont. Paper crafting items on a clearance shelf with a sign stating all paper crafting item with red tag take...Read more
Bought a sewing machine on sale for 99.99 in cash. 09/30/2017 ( four days later), I went to return It at 9:00 am. with receipt. The cashier said they didn't have enough money to refund me that early in the morning and suggest Ed store credit or have a corporate check...Read more
I have shopped at Joanns for years....never before have I gotten so many coupons returned to me because it doesn't apply. How can I buy buttons (not on sale)...with a coupon that says..."50% off total button purchase" yet the coupon is not valid...or able to be...Read more
I needed several yards of fleece cut. The lady at the cutting table refused to make the cuts I needed, even though there was no one else waiting and she had made me stand there waiting for her to finish chatting about nonsense with someone else for minutes before even...Read more
Every time I try to use a coupon at JoAnn's, you tell me my item is excluded. Every blessed time. Whatever I am purchasing seems magically classified a "notion" or "door buster." You seem happy about rejecting my coupons. This is mean. You have alienated me - a...Read more
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