(55 of 833 reviews match)
Latest review first
Oxnard, California location. 1st, let me say the people working here are extremely rude and obviously HATE their jobs. The Joanniversary sale was for 2 days - "Non-Pill solid fleece fabric" 75% off. We went to the store to buy the fabric and there was a sign that...Read more
Company wrote 0 private or public responses to the review from Aug 05.
This was the Joann’s on Bond Rd Elk Grove Ca . When I spoke with the Assistant Manerger he was rude and offered no assistance he stated we have house keeping at night .Read more
Company wrote 0 private or public responses to the review from Jul 05.
happened a couple times, I look at my app on my phone. there is a coupon like 40% off . so I go to the store ,try and upload my app and it wont allow me to log in? leave the store logged in , no problem!!!!Read more
Company wrote 0 public responses to the review from Jul 03.
Joann Fabric - Didn’t get refund in the original form
I bought a skein of yarn yesterday, paid with cash. Today I had to return it. I had the receipt, but I was given a store credit. That was not the original form of payment. When I asked the cashier, she said store policy, sorry. she needs to be trained better.
Company wrote 0 private or public responses to the review from May 16.
Joann Fabric - Outrageous wait times
The policy at Joann’s must be move as slow as possible and avoid making the customers happy. They appear as though they are moving at half speed. I went to Joann’s in Fresno on Blackstone 3 months ago, had fabric cut, then had to leave because I did not have the 45 minutes to wait in line to pay. Horrible experience time and time again.
Company wrote 0 public responses to the review from Dec 23, 2017.
Really disappointed when shopping at Joann's today. I was waiting to have fabric cut however the clerk was busy cleaning. I asked is there someone who can assist with cutting the fabric? She said she needed to clean which was taking bolts of fabric straighten them and...Read more
Company wrote 0 private or public responses to the review from Dec 19, 2017.
I didn't like
- Very very poor customer service
Holiday season - u need to hire more staff - it is not humane to keep women standing in line forever !Read more
Company wrote 0 public responses to the review from Dec 13, 2017.
Joann Fabric - No help
Sad part is you send 100 coupons I have them all on phone and mailed ones and I’m a few hours behind and or a day. yet I’m a member and trying to find a coupon. The lady at desk won’t help me or even consider a coupon for me. I hate going here this happens all the time and the lady just makes me feel like I’m stupid and won’t help me out. This lady just has a look on her face like nope nope and didn’t try to help. I’m over the great customer services.
Company wrote 0 public responses to the review from Nov 27, 2017.
Joann Fabric - Return policy denial
I bought 2 Kaffe Fassett books at the Colma, CA store. I took them home and realized I already had the same books (the Morocco one and Quilt Grandeur- I'm getting a bit feeble-minded!) So I took them back with the receipt and was told books weren't returnable, even though the back of the receipt says everything is. I emailed Joann Customer Service twice with no reply.
Company wrote 0 private or public responses to the review from Jul 28, 2017.
I worked for Joann's for 9 yrs and all of sudden they wrote me off the schedule for 3 weeks I kept asking what was going on and no one would tell me. So of course I was upset and said that I quit and waqlked out after looking at my scehdule . The manager of that...Read more
Company wrote 0 public responses to the review from Nov 09, 2016.
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