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Oxnard, California location. 1st, let me say the people working here are extremely rude and obviously HATE their jobs. The Joanniversary sale was for 2 days - "Non-Pill solid fleece fabric" 75% off. We went to the store to buy the fabric and there was a sign that...
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Anonymous
MarionBlackk

Lol @ 500.00 loss. The entire company did that just to mess with you. They're better off without customer s like you. AND you'll be back

1.0
I didn't like
  • Employee attitude
  • Not honoring coupon sale price
#1321896
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Joann Fabric - The most dirty bath rooms I ever seen out side of bad truck
Joann Fabric - The most dirty bath rooms I ever seen out side of bad truck
Joann Fabric - The most dirty bath rooms I ever seen out side of bad truck
Joann Fabric - The most dirty bath rooms I ever seen out side of bad truck
This was the Joann’s on Bond Rd Elk Grove Ca . When I spoke with the Assistant Manerger he was rude and offered no assistance he stated we have house keeping at night .
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Anonymous
Anonymous

Both of you, well said!!! The bathrooms are not left that way from the employees, because they know they are the ones who have to use them. Dont blame the stores who bathrooms...

Anonymous
Anonymous

You would not believe what people have done in the bathroom at the Joann’s where I work. Disgusting is putting mildly! Customers who have huge poo explosions don’t clean up af...

2.8
#1295966
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happened a couple times, I look at my app on my phone. there is a coupon like 40% off . so I go to the store ,try and upload my app and it wont allow me to log in? leave the store logged in , no problem!!!!
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Anonymous
Former Joann Cashier

Saw this ALL the time in my old store. You're probably using your data and the building unusually proficient at blocking cell phone signals. Try signing into the store wifi (J...

3.5
#1294736
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Joann Fabric - Didn’t get refund in the original form

I bought a skein of yarn yesterday, paid with cash. Today I had to return it. I had the receipt, but I was given a store credit. That was not the original form of payment. When I asked the cashier, she said store policy, sorry. she needs to be trained better.
#1257367
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Joann Fabric - Outrageous wait times

The policy at Joann’s must be move as slow as possible and avoid making the customers happy. They appear as though they are moving at half speed. I went to Joann’s in Fresno on Blackstone 3 months ago, had fabric cut, then had to leave because I did not have the 45 minutes to wait in line to pay. Horrible experience time and time again.
2.8
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
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#1154661
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Really disappointed when shopping at Joann's today. I was waiting to have fabric cut however the clerk was busy cleaning. I asked is there someone who can assist with cutting the fabric? She said she needed to clean which was taking bolts of fabric straighten them and...
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1.0
I didn't like
  • Very very poor customer service
#1152093
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Holiday season - u need to hire more staff - it is not humane to keep women standing in line forever !
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Anonymous
Anon

It’s not humane to the workers either who have to suffer being severely short staffed and being shorted on breaks. Try taking a break when there are only two people working d...

Anonymous
Employee

The company only gives the store so many payroll dollars. All stores are way under staffed. Hence all the problems customers experience in the stores. Most product is sitting ...

2.0
#1147827
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Sad part is you send 100 coupons I have them all on phone and mailed ones and I’m a few hours behind and or a day. yet I’m a member and trying to find a coupon. The lady at desk won’t help me or even consider a coupon for me. I hate going here this happens all the time...
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#1138170
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Joann Fabric - Return policy denial

I bought 2 Kaffe Fassett books at the Colma, CA store. I took them home and realized I already had the same books (the Morocco one and Quilt Grandeur- I'm getting a bit feeble-minded!) So I took them back with the receipt and was told books weren't returnable, even though the back of the receipt says everything is. I emailed Joann Customer Service twice with no reply.
5.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website
#1080353
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I worked for Joann's for 9 yrs and all of sudden they wrote me off the schedule for 3 weeks I kept asking what was going on and no one would tell me. So of course I was upset and said that I quit and waqlked out after looking at my scehdule . The manager of that...
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#952085
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