filters
state:
Show
city:
Show
I will never order fabric online from JoAnn’s Fabric again. I ordered 5 yards of one fabric. I expected one continuous piece but they shipped the material in two cuts of 2 yards and 3 yards. I also ordered 4 yards of another fabric and received two cuts of 2 yards...
Read more
Anonymous
Anonymous

I find your staff is not knowledgeable in a lot of areas, including quilting and beading. When I ask a member of the staff where to find a beading loom, she didn't know what ...

3.6
I liked
  • Products
I didn't like
  • See previous comment
#982336
Reply to reviews
I placed an order on 11/28 and it was cancelled on 12/10. Called to complain because there was plenty of qty listed on their website still and the lady placed another order for me on 12/11. 12/13 I got another email that THIS one was cancelled. Called on 12/14 to...
Read more
2.1
#756075
Reply to reviews
10/29 update: I have still not received a refund, and they claim the problem is resolved. I have only one choice: A warning to all people still doing business with Joanns.com. All I am asking for is a refund of $40, and they are stonewalling. For a large company...
Read more
1.3
Fredonia, New York
I didn't like
  • Fraud
#725845
Reply to reviews
Received mailer for Black Friday 2014 sale. No where in the ad does it say that prices are in store only or higher online. Placed an order at Midnight as soon as the sale started to be sure I got the 75% off flannel I wanted. (The website was so slow that it took an...
Read more
Anonymous
Anonymous

i went to the store in Natick 12/1 and apparently the employees do not know their store policies. they refused to accept a competitor coupon. one cashier accepted it and the...

Anonymous
JE

Mailers are in-store advertisements. Online prices are often different or exclusive sales. The flyers said the the days and times that sale was valid (Wed & Fri), and onli...

1.5
I liked
  • Wide variety of prints
I didn't like
  • False advertising
#562584
Reply to reviews
Bead storage offered at 55% off. I ordered four of a storage system. Ordered arrived with only one piece shipped. Note on invoice stated item was unexpectedly out of stock and my account was credited. I went to website and item is still being offered for ordering, so...
Read more
1.0
#541940
Reply to reviews