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I have found that no matter what Joann's store I go to, there is a pathetic offering of dress/garment fabrics, long lines to cut fabric, long lines to check out & often times rude, unhelpful staff. The problem: Joann's is trying to appease too many hobbies. Let other...
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Anonymous
Huh?

Seriously? Get over yourself. Some people just have a constant need to complain. Find another fabric store for pete\'s sake!

#260165
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JoAnn Fabric is selling poorer and poorer quality fabric but raising their prices. I have been purchasing burlap and osnaburg from JoAnn's for the past year, the prices have gone up three times (for a total of about $3 a yard increase). I understand price increases...
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Anonymous
Amy

I noticed the same issue with there swim and dance fabrics. Now at $16.99 per yard and a much thinner quality is cost the same for me to buy the top quality stuff from the NY ...

Anonymous
alex

@JB Wow thank you for that information. The fabric is bad but I didn\'t know they inflated for coupons. I will be getting fabrics somewhere else.

#259665
Reply to reviews
On July 14, 2011, I did a return NO receipt. The original purchase consisted of 4-5 purchases and I couldn't find the receipt. I knew at the time, that I was going to purchase some Cricut products, so I didn't think it was that big of a deal. The refund consisted of 32...
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Anonymous
Jenn

KC, you are out of your mind. Losing receipts HAPPENS; furthermore they TOOK the merchandise back. Tell me how that is an ethical practice. You have no clue what you are ev...

Anonymous
Kc

Returning items without a receipt is no excuse. Especially that large amount of refund. You have no one but yourself, not the store, for the frustration.

#258173
Reply to reviews
Special ordered 4 yards of drapery fabric. Received 4 1/3 yards. Joann's cut the 1/3 off and put it on their remnant table for sale. They had no monetary investment in my special order fabric. They have no right to the 1/3 yard. If the manufacturer chooses to cut...
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Anonymous
Anonymous with a brain

Why the *** would you think YOU are entitled to that extra 1/3 of a yard? Really? Laughing my *** of and shaking my head at you retarded self-empowered people

Anonymous
Current Joann's Employee

Fabric sent to the store for a special order does not come from the manufacturer, but from the warehouse. Sometimes it\'s even sent in from another store if the warehouse is o...

#256314
Reply to reviews
I do not appreciate walking around a sloppy, disorganized store for hours looking for a gift, finally finding something halfway decent only to be snapped at by some nasty, fat, waddling sack of *** because their sale signs are misleading. This ragged waste of life...
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Anonymous
Anonymous

Disgusting. That's what you are.

Anonymous
nasty, fat, waddling sack

And what are you, a supermodel?? Never mind that. Not all supermodels are so vain and shallow as to gripe at their local employees for doing their jobs. (Sorry to supermod...

#248298
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I purchased floral foam that said for natural flowers. The foam blocks would not absorb water and the fresh flower stems just broke while trying to insert in the form. Joanne Fabrics would not accept a return even with receipt after six days. As I have no use for...
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Anonymous
Anonymous

Customer service in JoAnn's stores is way below acceptable. Are the employees treated with the same disrespect that they show to customers? Is that the problem

#225173
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Wanting to make a Halloween costume for my dog, I phoned the local Joann Fabrics store and asked if I could bring my small dog with me to see which colors of fabric would look best and to get help with proper measurements. The employee I spoke with stated that I could...
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Anonymous
Anonymous

I work at Joann’s. Only service animals are allowed in establishments that sell food. We sell candy at the checkout. It is the law! We must abide by the law. Sorry if that is ...

Anonymous
Dawn

Theres no reason for people to be rude. Sounds lome the employees need attend a class on customer service.

#204725
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Joann Fabric store advertises 40% off AND 2 for the price of one. In reality, they give you the choice of one or the other. Period. I was not the only person cheated by Joann Fabric Store. There was another customer in line who was also cheated. I wrote corporate and...
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Anonymous
Anonymous

People who work in retail need to earn a living. Companies need to survive to give people jobs. All retailers want to make a profit. None of them are misleading. You are **...

Anonymous
sad

If you run into situation where you are not satisfied ask for a manager. If they don't resolve the issue than ask for their manager. Our policy is to follow company rules but ...

#198061
Reply to reviews
I was Shopping in the JoAnns Fabric Store in W. Lebanon, NH the night of 5/5/08 when I heard a supervisor named Brett complaining very loudly and unprofessional to another employee, about several of the other employees. I and a friend I was shopping with as well as...
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Anonymous
Anonymous

Wow, I can see how that would be unprofessional behavior. Sounds like that supervisor needs to find a new job. No matter what, there is no excuse for that type of behavior. Wh...

Anonymous
JAFinSFL

Its funny how everyone complains about little things they hear or see at jo annes. do you ever shop at walmart? are you going to tell me walmart employees are nicer? i mean ev...

Saint Johnsbury, Vermont
#119896
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I signed up for the Sewing class. On 4/5/08 The day before my class i went to Joanne to get my supplies. The associate were horrible. I needed help to find my supplies. The associate did not help me and said my instructor will shop with the students when the class...
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Anonymous
Heart Felt Apology

As an employee of JoAnn's in another state, I wish to apologize to you for this situation. There is no possible reason for any of it.

#117807
Reply to reviews