JOANN Fabric
Reviews and Complaints
Joann Fabric Sanitary Conditions Review from Muncie, Indiana
An explanation (not an excuse) for the customer who pointed out that the windows were dirty and the bathrooms were gross:
Joann requires the cashier (one person) to complete the following chores before 9:30pm (the store closes at 9pm): clean the windows, vacuum the foyer, empty all trashcans, sweep behind the register area and sweep the ENTIRE STORE, and clean BOTH restrooms. This is an hour an a half of work, so you need to start cleaning at 8pm.
Obviously you cannot leave the register to clean the bathroom until after closing. You are supposed to clean the mirrors, wipe down all surfaces, clean the toilets/urinals, and empty the trash. If you are busy, sometimes you dont have time to do all of this cleaning. If you are LAZY, people will lollygag and then act like they just didnt have time to do their chores.
Also, in between helping customers check out, you are expected to stock new items, and walk every aisle "recovering" the store which means making sure each aisle looks clean and tidy. It is a lot of work. I love working there, but they really need more staff!, which they wont allow, bc the hours you are allotted to work with for that week are based on sales from the prior week. Still, not an excuse to not clean the windows or the bathroom!
If you really dont have time to sweep the store i understand, but it takes five minutes to clean the windows, and ten minutes to clean the bathrooms.
If it is not done, the opening manager (who is supposed to do a "good store walk" every morning, should clean, and then find out WHY whoever was working did not get it done. If you have an employee with no hustle, they should be fired!
Joann Fabric Fabric Review
Joann Fabric - Manager Review from Sacramento, California
Joann Fabric Customer Care Review from Adrian, Michigan
Joann Fabric Customer Care Review
Joann Fabric Customer Care Review from Norwalk, Ohio
Hello, today my friend and I went into JoAnn fabrics to buy two not very large pieces of fabric to make a pretty awesome tie blanket. We spent our time looking around for the PERFECT fabric and finally found two designs that my friend fell in love with.
We needed the fabric cut out so we went up to the counter and there was no one to be found. We walked around the store like lost dogs obviously looking like we needed some help but there was only one person working that we could find and she was helping people who diddnt take a number. That was when it was too much. We took a number and waited our turn and she was still helping people before us.
Then when we finally got some help she cut it out and had the AUDACITY to tell us two and a half yards of fabric was 36 dollars.
Even if I was rich enough to blow my nose with 100 dollar bills I would NEVER spend 36 dollars on two yards of fabric. Today you lost two customers and we will be taking our business to Walmart.
Unhappy with Management and cashier
TERRIBLE SERVICE
Poor treatment
I went to Joann's to buy a pair of scissors. I assumed it was safety issue for them to have them under lock and key.
A clerk had to help me unlock it. I was fine with that. When I held my hand out to take the box, the man clerk pulled it back and said it would be waiting for me at the register. He made me feel like a crook.
I went to the register and asked for the scissors. I said the clerk didn't trust me to carry them to the register. The girl at the register said and I quote, "Oh, it's not just you." So, it seems Joanns doesn't trust any of their customers. To make matters worse, they would not accept one of their own coupons claiming the item was not covered, even though it was not listed in the fine print with the exceptions.
I objected. The girl called a manager and was told not to accept the coupon. I left without buying anything, and I have promised myself I will Never shop Joanns again. This was not the first time they wouldn't accept their own coupons.
False advertising? Absolutely.
Joann Fabric Manager Review from Vancouver, Washington
Joann Fabric Customer Care Review from Klamath Falls, Oregon
Joann Fabric - Review in Shopping category from Collingswood, New Jersey
Joann Fabric Shipping Service Review from Pflugerville, Texas
Joann Fabric Cashier Review from Denver, Colorado
Review in Shopping category from Los Angeles, California
- Prev
- 1
- ...
- 78
- 79
- 80
- 81
- 82
- ...
- 109
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Customers cannot use the same coupon for different transactions. The store I worked at got in a lot of trouble for allowing customers to do so.
The store you were at could have gotten in the same kind of trouble and the manager was there monitoring how the coupons were used. He shouldn't have been rude, but he was just reinforcing corporate policy.