JOANN Fabric
Reviews and Complaints
Joann Fabric - Coupon Review
Went to the Redmond, Oregon store was told I could use the coupon for Michael there. great they had one this week for 60% off of 1 regularly priced item, but when I went to pay for the item I chose I was told by the cashier that she wasn't sure if Michael sold that item.
She asks me if I know whether michaels sold it. because she didn't know I couldn't use the coupon. I could only use the 40% off coupon that Joann's was offering . this is not the first time I have had problem with Joann's honoring there coupons.
Gee, what is the use of having store coupons you don't honor or coupons that can't be used for many of the things in your store.
Needless to say I did not buy any of the items I had in my cart, decided instead I would buy them someplace else. I go to Joann's less and less now because if there practices.
Joann Fabric - Customer Care Review
Commendation for manager
- Manager service
Never buying online again
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Verified ReviewerJoann Fabric - Fabric Review
Joann Fabric - Bad Rude Customer Service Review
Joann Fabric Customer Care Review
Short Review on January&nbs-05:00;28,&nbs-05:00;2017
Long lines, employees incompetent and rude at Falls Church Store
Preferred solution: Time and happiness of customers are priceless. Please, just try to improve customer service.
Joann Fabric Sales Representative Review
I went into the Joanne fabric in Ocala to buy a sewing machine that was on sale. The lady at the fabric cutting counter copped some kind of attitude about taking a number and all I really wanted was information.
So she kindly offered to sell me a machine...big of her. It was "special order" because they didn't have it in stock. The machine would maybe arrive at the store 7 days from today or 14 days from today but the shipping was "free" and I would still get the sale price. WOW aren't you accommodating Mrs fabric lady?
I did not order the machine from her or Joanne fabric. I went to the back of the store found it on Amazon.com for the same price and it will be delivered TO MY HOUSE in 2 days.
There is nothing special about Joanne fabric other than the attitudes! BTW I bought a couple of floral items and the cashier forgot to put the main item in the bag.
Joann Fabric - Customer Care Review
Joann Fabric Sewing Classes Review
Joann Fabric - Shipping Service Review
Joann Fabric - Cashier Review
I would really like to sy whats on my mind. You need better and more happy employees!!!
The ones you have on 23rd street in panama city florida are horrible and caught additude with customers. I went in with my child to purchase items and had a 60% off code on my phone that i could use in store..the cashier got aggrivated as i pulled out my phone at register to use it. She hurried to cash out when i explained that i had my discount. She kept grunting and you could tell she was mad.
Finally i fou d the discount thing and she got even more aggrivated when i td her to PLEASE rering so i cod use my discount.
After pissily redueing my check out i finally got out of there. But i advise to please have more happier employees that care to make sales then grumly people who can lose their jobs..
Complete False Advertisement and Lack of Common Sense
Today at Jo-Ann Fabrics, I tried to buy Scotch Tacky GLUE at 25% off because the ad said "ENTIRE STOCK Glue and Adhesive 25% OFF". I was told at check out the item (and a roll of foam adhesive) wasn't on sale because it was in the papercraft section, not the glue section.
But.... it's still glue...right? and I assume it is part of the ENTIRE STOCK. I asked to speak to a manager but was told a manager wouldn't speak to me because the item was not in the 'GLUE' section.
I am so tired of Jo-Ann's deceptive and confusing advertising. I have many places I can purchase craft goods.
If a craft store doesn't know what glue is, I have no time for them. Never again.
Preferred solution: Price reduction
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Not everyone at Joann's sees. Just like everyone that works in the grocery store cooks.
How ridiculous and useless comment, just like Joann s store, not worth my time.
And you are a ridiculous person what makes you think you can go to a store and expect those employees to know how to do your project and everybody else is Project. They work there they help you find what you need but they can't tell you how to do it that's your job. How are you supposed to expect somebody else to figure out your project when you can't even do it yourself you are an ***
Service is horrible in Falls church, Virginia. Long lines, , the mployees at that store do not have any knowledge and it is hard to get any answer from them.
Also they are SO rude, especially the cashier girl , she is so impolite and unprofessional. I will buy everything online from now on.