JOANN Fabric
Reviews and Complaints
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Verified ReviewerComplaint about employees
Preferred solution: Let the company propose a solution
Do no sign up for email
- Online ordering is easier
- Coupons
- To many emails
Preferred solution: Stop the emails
Can’t get into my account
- Choices of fabric
- Order being cancelled
No way
Customers who are inconsiderate towards other customers
STORE IS A PIG STY
Maybe some mgmt that cares not only for the merchandise but the employees as well. The attitude of some employees has been decreasing for months and it shows.
A few more months of this and the location on Indian School Rd will be just like the Desert Ridge Mall location.
A hugh pig sty, employees that dont care anymore and *** management. I give them 6 more months to become a dive.
- Customer service
- I have been going to this store only for years
- House keeping skills
- Bad manager attitude
Preferred solution: Get employees that give a damn
Complaint about employees
Preferred solution: Retraining sales clerks/managers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMail In Coupons are Just A Waste of Time~
Preferred solution: Price reduction
Pissed Consumer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ontario, CaliforniaProblem at store
Preferred solution: Deliver product or service ordered
Pet policy
- Good store
- Pet policy
Preferred solution: No house pets just service animals
Difficulties getting my in store questions even answerrd
- Has a lot of items to choose from
- Highly limited customer care
Preferred solution: Please take care of your employees
Inaccurate pricing
- Friendly staff
- Being triple charged
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brooklyn, New YorkMerchandise I purchased not in my bag
Preferred solution: Let the company propose a solution
Safety issue at BelAir Maryland store
I visited this JoAnn store today on October 3rd. On going in the store I noticed a ladder out front and workers up on a lift apparently redoing a sign- this store is undergoing major renovations.
I went in and shopped - kind of forgetting what I saw outside. When I came out I veered to the right after exiting the door remembering they were working there. It was then I heard a crashing sound and looked to the left. What had smashed onto the street in front was part of the sign above the store and it landed in the street.
Quite shaken I went over to talk to the man on the ground. I am trying to convey to him this is a big safety issue-someone could easily be hurt with something that is falling from such a height. He ignores me and they go on working. I then call the store to report what I saw.
First call goes unanswered because it’s so busy in there and not enough help. Second call I describe what’s going on and he gives me store manager. She says she is unaware they are working outside the store. I ask what the name of the company doing the work is and she says she doesn’t know.
She says she will go out and check on and I didn’t stick around to find out. I gave her my name and phone number to refer to. I will call JoAnn Corporate tomorrow to let them know what occurred.
Seems they don’t care very much for the safety of the people who shop there. If they did they would redo their sign during hours the store is closed and not when it’s starting to get dark!
- Wide variety of prints
- Choices of fabric
- Customer service representative
- Long waits in line
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good luck with that.......