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I am from Canada but shop in the States all the time. I called Bellingham Joann's store today four times. Three times they had me on hold, transferred me and I was disconnected. Finally someone in the fabric area talked to me. I had measurements of two window seats I...
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Anonymous
ANON

It's not their job to help you with your project. They are not required to tell you how many yards you need, as that is your responsibility. They are retail workers, not fabri...

Anonymous
Private Shopper

I have been to Joanns many times and not had a bad experience. Your problem is not a good thing to complain about as it is not part of their job. Joanns is a chain store that ...

4.3
I didn't like
  • Knowledge or support from your retail staff
#1075170
Reply to reviews
I am typically not one to leave negative reviews. In fact I never had but for SOME reason. Every time I visit the Joanne's fabric on Morse road, I am never helped by any worker. Not only is it hard to find a worker, but when I do find one, they never help. I often will...
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Anonymous
Anon

As a former employee, we are trained to point to the aisle, not actually take you there and help. Why? Because Corporate is cheap and refuses to hire more people. We had 3 peo...

#1071228
Reply to reviews
I was at Cranberry Mall, Cranberry Twp., Pa. today. While I was checking out the Employee was very rude, unprofessional, like I was bothering her. I have spent a lot of money in this store. She needs to be fired!! Other customers were complaining about her as well. I...
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#1061246
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Joann Fabric - Items in store not priced.

Joann Fabric
#1073369
1.0
Columbia SC. Several items in the store not priced. Not in one general area, rather throughout the store. The manager said that they had price scanners in the front and rear of the store to assist customers. That's crazy, I don't work there. Why should I price their items. Went to Hobby Lobby instead.
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Joann Fabric - Awful

Joann Fabric
#1062110
1.7
I was in the Medina, Ohio store today the checkout clerk RUDE..I will shop at hobby lobby from now on..I've spent tons of money at joanns but refuse to go back
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Joann Fabric - Sew and go Montrose oh

Joann Fabric
#1060280
A bunch of BS if you ask me. Very rude! They refused to do my project, simple sewing a binding on a blanket that was ready to go. Told me i had to wait 3wks. They could have had it done as long at they took to look into it, it was that simple. Especially when they said over the phone they could. Never will use them/Try again.
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Joann Fabric - Coupons are lies

Joann Fabric
#1059556
I am so tired of going to Joannes and thinking I can use a coupon and they will make every excuse under the sun not to use the coupon it's a big gimmick they try to get you in there I'm done buying from them. Taking my business elsewhere
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I have been able of purchase blocks 1 & 2 of the most current "Ocean Breeze" block of the month, however, I have not been able to find blocks 3 thru 12. I have gone to a number of JoAnn stores and the displays are empty. I contacted Customer Service and they gave me a...
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Anonymous
Alice Leaman

I have ran into the very same problem I did get the setting package but am very upset not to get the other blocks.

Anonymous
Anonymous

We jusy received them all back in so go to your store as soon as u can.

#1061221
Reply to reviews
I was in Joann on June 6th to purchase some belt materials to use for a pocket book. I told the material clerk how much I need.When I seen that what she cut was not enought. I apologize and told her that I needed a long piece. She got a mad look on her face ..like she...
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#1057920
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I bought a sewing machine in a JoAnn Fabrics store. The first time I used it was 3 months after purchasing it and found that the bobbin wouldn't fill. I called the Singer Service Center after the 3 month warranty had expired and they extended my warranty for another 30...
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4.7
#1054607
Reply to reviews
I will start by saying that my daughter and I are frequent shoppers at Joann's, that is until may last visit today. I had purchased several skeins of yarn in November 2016 for several projects I was making for Christmas and birthday gifts. I purchased extra to make...
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Anonymous
Anonymous

I work at a different Joann store and we return stuff with no real defined time limit. After 90 days the register gives a pop-up warning that it's been that long since the pur...

Anonymous
Anon

Who besides Walmart doesn't have a 30 or 90 day return policy? What were you doing for those 3 months that you couldn't return it? Policy is policy, they aren't going to break...

1.0
I didn't like
  • Return policy
#1054531
Reply to reviews
I worked there and basically no training. Left a register to check out customers, but i could not understand how to work the register. Left alone, when i called for help i was told "that's the way you learn". No its not! It made it impossible to check out customers...
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2.5
I liked
  • Choices
  • Choices of fabric
#1053795
Reply to reviews
After having recently learned of some bad things which JoAnns clearly supports, I will now be taking every single bit of my business to Hobby Lobby. I was a big JoAnns fan, but no longer. Thank you, Hobby Lobby, for coming to my town. As for JoAnns, I hope you close....
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Anonymous
ANON

And...what is it they support you don't like? Grow up and deal with it. JoAnn isn't going to change their views because you don't like them. They also don't care if you don't ...

Anonymous
Anonymous

What is it they support?

#1046332
Reply to reviews
I was at the Joann store, Southtown Plaza, Rochester, NY. I went to the cash register and the clerk said: "I'm with someone right now, I'll take care of you in a few minutes". There was absolutely NO ONE at the registers. I waited and ten minutes later a woman came up...
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1.9
I didn't like
  • Bad manager attitude
  • Service
#1046263
Reply to reviews