Submit ›
or
2.2 Based on 167 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Wide variety of prints 6
    • Convenience 4
    • Store 3
  • Customers don't like
    • Bad service 14
    • False advertising 11
    • Lack of attention to customer 6
Advanced
search
loading...
More Less

I was to the Whitehall PA store with a 40% off coupon for notions last week. Purchased 2 30" separting zippers for making robes, a button card and 5 packs of bias tape. I was told that none of these items were notions and asked if I had any other coupons. I did have a 50% off coupon which was applied to a zipper. My bill came go $22 which was a surprise to me. Since when are the above items not notions? I was very disappointed. As a senior I'm... Read more

Was this review helpful? 0 0

Terrible customer service put in a same day order and its supposed to be fast and easy in and out I was there for 15 mins because they didnt onow how to work the system. I am a member of such a system at another retail establishment and I am disgusted by what I saw. They were wearing pins that said ask me how same day works and I doubt they could tell me anything! I have never seen such disorder in a program. There were allot of people in line... Read more

Was this review helpful? 0 0

I have often shopped Joann for sewing essentials, especially during coupon events. This spring, I decided to take a leap and do their Laceflower Quilt Block of the Month, which isn't really a block of the month since they are all released at once. I asked the clerk at the local store in Milford, MA "Will these sell out? Should I buy them all at once?" She reassured me that it was a new item and there shouldn't be any problem buying them over... Read more

Was this review helpful? 0 0

Warwick, RI Bald Hill Rd: Most incredibly kind staff every single visit! Last Mon I called-busy I am certain...know better not to interrupt! Uet, the cashier, Mary, & new gentleman clerk went hundreds of percent over & above to help me & my other half find a red tag fabric! Cannot thank enough-Mary & all others. Mary searched to save unnecessary trip. Got what i descrived-happy, I am. Really! I love the staff : ) Read more

Was this review helpful? 0 0

I will NEVER order anything from Joann again. I made an online order OVER A MONTH AGO, and after multiple contact efforts made with their customer service department I have only received 2 of the 4 items. Mind you, one of said ordered items I’ve YET to receive---a few yards of white broadcloth. WHITE BROADCLOTH. I mean, of the all the fabrics in the world, is there anything more ordinary and vanilla than white freakin broadcloth?? You’d... Read more

Was this review helpful? 0 0

The coupons for Joann's are worthless. They exclude about everything in the store. Read the fine print on their coupons. The coupons are worthless to use for almost all items in the store. Be sure to read the fine print before wasting your time shopping there. I won't shop there again and will spread the word that their coupons can't be used. Shoppers most likely are fatigued by the time they reach the check out counter and give up by paying... Read more

Was this review helpful? 0 2

My wife and I shopped at the store in Homewood IL on 9-14-2016 at 5:30PM. - There was only one employee checking out customers. . We waited in line along with seven other customers while the cashier tried to resolve a problem with her computer. . Customers were complaining about the wait and the lack of help. . Twenty minutes later walking slowly the manager arrived and opened another register and didn't attempt to help the young cashier to... Read more

Was this review helpful? 0 0

Never have the item i'm looking for and way over priced

Add comment

At the Coon Rapids, MN store AGAIN today I was followed by the multi-colored hair "supervisor" and one of her minons, into EVERY AREA I went! I am a 50 year old, long time customer who has NEVER given anyone a reason to "watch" me! I will NEVER shop at this store again!

Add comment

I went to you store in st pete on 66th street on Sunday and have never been treated so rudely. After waiting in line to have fabric cut for one hour and 40 minutes an indian girl who waited on me was very rude. I had several things to be cut and she was not happy about that. Most of my things were trim. I was getting them out of my cart and she didnt even say hello. I had many things totling over $250.00. I asked her if they were always that... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Joann Fabric.
Filing a new complaint about
×