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2.3 Based on 160 reviews
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  • Customers like
    • Wide variety of prints 6
    • Convenience 3
    • Store 3
  • Customers don't like
    • Bad service 13
    • False advertising 11
    • Customer service 6

Today at Jo-Ann Fabrics, I tried to buy Scotch Tacky GLUE at 25% off because the ad said "ENTIRE STOCK Glue and Adhesive 25% OFF". I was told at check out the item (and a roll of foam adhesive) wasn't on sale because it was in the papercraft section, not the glue section. But.... it's still glue...right? and I assume it is part of the ENTIRE STOCK. I asked to speak to a manager but was told a manager wouldn't speak to me because the item was... Read more

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I ordered online from where I thought was decatur georgia store. Well I was wrong they said I ordered the items yesterday the 18th yet my order was on the 15th well I was told my items would be here in 2 to 3 days. I find out My items are in michigan on a fed ex truck. I sure wanted my items sooner now I have to wait a whole month to get them the fedx site said I should get my stuff around the 27th no later than 31st. Whooooopieeeeee I know who... Read more

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Very Unsatisfied, have been long time customer. Shopped at store 06360-6866 Had a 40% coupon that would expire on 8/18/16 item was only in silvertone, ask sales person if they had in gold tone, her reply was to check with other store 30 min. away. purchased the silvertone item and told that I would travel to there other store. She took and used my coupon tore it up and threw into the trash. I ask her that It was good until tomorrow and she told... Read more

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I was at the joanns on sheridan Ave in Westminster colorado today. I had a very rude woman as a cashier. I asked a couple of questions regarding coupons, as i wasnt sure if they were good on clearance items. As i was paying for my items, she asked me if i was visiting. She said, "you must be one of those grammas that's visiting her daughter and granddaughter, and didn't know how to shop!!". I was so shocked, i just said, no i live here! I... Read more

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I waited on hold for 10 minutes. When I finally spoke to someone I asked her to check to see if they have a certain fabric. She asked me if I knew how busy they were.... Now I know why I DON'T shop there!!!

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I came to buy a couple of floralpics for a flower girl, which I did. I found lying on the floor a small pic, not in a package. There was no open package anywhere else near there. The manager walked over came back with a package of I guess a hundred or more, and said I would have to buy the whole bag. This, what I found I could have used for the little girls doll, or something, if you yried tp buy it, would have maybe 10cents. I buy alot of... Read more

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I had just got out of work and was gonna go get some fabrics. And it was 9:30 or so and i had never been to the store before and i walked up and the lady just stood there looking at me as i was reading the stores hours and when i looked up i noticed her she was just looking at me like i was the dumbest person she had ever saw and i didnt apprecate it at all i under stand you guys are close its not like i still wanted in i just wanted to look and... Read more

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I'm absolutely confuggled over how my local Joanne's stays in business. Their fabric prices are through the roof, not to mention their accessories and batting. Their bridal fabrics range from $20/yd to nearly $30/yd. Seriously? Fields Fabrics charges $8 - $13/yd for the same materials. Joanne's charges $14 for a large bag of fiberfill. And $7-$10 for a small or medium bag. Well Fields Fabrics sells the large for $6. And the smaller bags for... Read more

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Yesterday I went to the JoAnn Fabric store in Manchester Ct to get material for an upcoming Wedding. I asked for a certain fabric from the lady at the cutting desk. Her name Was Mary. I brought the material to the cutting counter to be cut and I stood there while people went in front of me until a customer told me I needed a ticket or she will leave you standing there all day. So I got a ticket and asked her where the lace and ribbon was and... Read more

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I work at Joann, and I read these complaints bc I want to know what people are unhappy with. I recommend anyone who has an unsatisfactory experience to email a detailed account of the incident to joann. For example: on Saturday at noon I visited the "x" store and the toilet in the ladies room was covered in poo", or "I went to " x" store on this day at this time and this employee was rude to me (then detail what they said). It doesnt help to... Read more

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